Character Set Mapping, Read/Create Simplified Chinese in body of Mail, Send Chinese Character in Body field

Posted on 2004-09-29
Medium Priority
Last Modified: 2013-12-18
What are the settings to allow typing of Simplified Chinese/Traditional Chinese character in the body of the mail to be sent to internet/internally?  

What has to be changed in the server document?  What has to be loaded on the server?  I really do not know how to start doing this, I need clear instruction.

Question by:jessicasyc
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LVL 19

Expert Comment

ID: 12177829
u need to install ChineseStar and enable it before you type the message.
LVL 19

Expert Comment

ID: 12177837

Author Comment

ID: 12197801

Thanks for your response.  I have installed chinese star.Still, I encountered problem.

Most of the scenarios which I have tested are successful.  Below are unsuccessful scenario :

From Note Client:
1)Sending a chinese memo from note client to internal user1 accessing web client.  When the mail is opened in web client, user1 see funny character.

From Web Client
2)Sending a memo from web client to internal user2 accessing note client.  When the mail is opened in note client, user2 see funny character.

3)Sending a memo from web client to internal user3 accessing web client.  When the mail is opened in web client, user3 see funny character.

4)Sending a memo from web client to external user.  When the mail is opened in yahoo/hotmail, external user see funny character.

From external user:
5)Sending a memo from yahoo/hotmail to internal user5 accessing web client.  When the mail is opened in web client, user5 see funny character.

How can this be resolved?

Author Comment

ID: 12197812
how do I find character set of a memo?  What else do I need to check to cater for correct conversion?
LVL 19

Accepted Solution

madheeswar earned 375 total points
ID: 12198623
these funny characters will display if proper language /font is not enabled or selected.

So, to resolve this u need to install Chinese star and while sending/reading/editing/printing, u need chinese star.

I had that much info on this. Lets see if others may help.

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