jessicasyc
asked on
Character Set Mapping, Read/Create Simplified Chinese in body of Mail, Send Chinese Character in Body field
What are the settings to allow typing of Simplified Chinese/Traditional Chinese character in the body of the mail to be sent to internet/internally?
What has to be changed in the server document? What has to be loaded on the server? I really do not know how to start doing this, I need clear instruction.
What has to be changed in the server document? What has to be loaded on the server? I really do not know how to start doing this, I need clear instruction.
u need to install ChineseStar and enable it before you type the message.
And check this link for alternate solution:
http://www-1.ibm.com/support/docview.wss?rs=0&q1=chinese+mail&uid=swg27002681&loc=en_US&cs=utf-8&cc=us&lang=en
http://www-1.ibm.com/support/docview.wss?rs=0&q1=chinese+mail&uid=swg27002681&loc=en_US&cs=utf-8&cc=us&lang=en
ASKER
Hi,
Thanks for your response. I have installed chinese star.Still, I encountered problem.
Most of the scenarios which I have tested are successful. Below are unsuccessful scenario :
From Note Client:
1)Sending a chinese memo from note client to internal user1 accessing web client. When the mail is opened in web client, user1 see funny character.
From Web Client
2)Sending a memo from web client to internal user2 accessing note client. When the mail is opened in note client, user2 see funny character.
3)Sending a memo from web client to internal user3 accessing web client. When the mail is opened in web client, user3 see funny character.
4)Sending a memo from web client to external user. When the mail is opened in yahoo/hotmail, external user see funny character.
From external user:
5)Sending a memo from yahoo/hotmail to internal user5 accessing web client. When the mail is opened in web client, user5 see funny character.
How can this be resolved?
Thanks for your response. I have installed chinese star.Still, I encountered problem.
Most of the scenarios which I have tested are successful. Below are unsuccessful scenario :
From Note Client:
1)Sending a chinese memo from note client to internal user1 accessing web client. When the mail is opened in web client, user1 see funny character.
From Web Client
2)Sending a memo from web client to internal user2 accessing note client. When the mail is opened in note client, user2 see funny character.
3)Sending a memo from web client to internal user3 accessing web client. When the mail is opened in web client, user3 see funny character.
4)Sending a memo from web client to external user. When the mail is opened in yahoo/hotmail, external user see funny character.
From external user:
5)Sending a memo from yahoo/hotmail to internal user5 accessing web client. When the mail is opened in web client, user5 see funny character.
How can this be resolved?
ASKER
how do I find character set of a memo? What else do I need to check to cater for correct conversion?
ASKER CERTIFIED SOLUTION
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