SMTP NDR with code 4.4.7 and 5.7.1 in Exchange 2003
I'm using a Small Business Server 2003 with Exchange 2003.
Two problems occur regularly:
1. When I send internet mails to some mail domains I receive a NDR with the code 4.4.7. This started about 3 month ago. With most of the mail domains I still have no problems sending mails to them. Just some mail domains don't work (but always the same). I already checked the blacklist for open relay server but my domain is not listed. Also the relay setting in the SMTP Virtual Server is not open (standard setting). Since I have not made any changes I don't understand why I could send mails to any domain before and now some make problems.
2. When I replay on a mail which I received thru a distribution list sometimes I receive a NDR with the code 5.7.1 (You do not have permission to send to this recipient). When I try to resend the same mail a few minutes later it goes thru without any problems. Why and what can I do to fix it?
Could anyone give me some help on these two problems?
Two problems occur regularly:
1. When I send internet mails to some mail domains I receive a NDR with the code 4.4.7. This started about 3 month ago. With most of the mail domains I still have no problems sending mails to them. Just some mail domains don't work (but always the same). I already checked the blacklist for open relay server but my domain is not listed. Also the relay setting in the SMTP Virtual Server is not open (standard setting). Since I have not made any changes I don't understand why I could send mails to any domain before and now some make problems.
2. When I replay on a mail which I received thru a distribution list sometimes I receive a NDR with the code 5.7.1 (You do not have permission to send to this recipient). When I try to resend the same mail a few minutes later it goes thru without any problems. Why and what can I do to fix it?
Could anyone give me some help on these two problems?
SOLUTION
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ASKER CERTIFIED SOLUTION
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Don't think in his situation the connector will ghelp him but let's see the reaction.
ASKER
Dear ikm7176,
Thank you for the long explanation and the link. I will try the SMTP connector setting first.
Regarding the relay setting... it is as you described. You said that I have to add host to the list... Does that mean I have to add all Client-PC's from my network to this list?
To answer the questions from GeoSs:
1. It is my own Server which is sending the Nadir’s. First I get a message regarding a delivery delay and a couple of hours later the 4.4.7 NDR.
2. There are no filter enabled on the SMTP Server and all users experiencing same problems. I'm using only one single domain.
A couple weeks ago I contacted one of the problem mail domain providers and today I received the following answer:
> If email is dispatched to @t-online.de over a local email server, this server makes a DNS inquiry (MX record)
> and gets as Mailinserver e.g. mailin00.sul.t-online.de to mailin07.sul.t-online.de dissolved.
> This Mailserver is not attainable for safety reasons over the entry platform of the German Telekom.
> In order to be able to dispatch enamels nevertheless to @t-online.de, the indication of a Smart Relay host is necessary.
> With selection over T-Online: mailto.t-online.de or smtprelay.t-online.de
> other Provider over the Telekom platform: Relayhost with the appropriate Provider (mail.provider.de)
If I understand this right would this mean that ikm7176's solution is the right one?
But still the question is why it worked before without all that extra setting and why it doesn’t work now since I didn't changed anything...
Does anyone have an idea about the second problem with the 5.7.1 NDR?
Thank you for the long explanation and the link. I will try the SMTP connector setting first.
Regarding the relay setting... it is as you described. You said that I have to add host to the list... Does that mean I have to add all Client-PC's from my network to this list?
To answer the questions from GeoSs:
1. It is my own Server which is sending the Nadir’s. First I get a message regarding a delivery delay and a couple of hours later the 4.4.7 NDR.
2. There are no filter enabled on the SMTP Server and all users experiencing same problems. I'm using only one single domain.
A couple weeks ago I contacted one of the problem mail domain providers and today I received the following answer:
> If email is dispatched to @t-online.de over a local email server, this server makes a DNS inquiry (MX record)
> and gets as Mailinserver e.g. mailin00.sul.t-online.de to mailin07.sul.t-online.de dissolved.
> This Mailserver is not attainable for safety reasons over the entry platform of the German Telekom.
> In order to be able to dispatch enamels nevertheless to @t-online.de, the indication of a Smart Relay host is necessary.
> With selection over T-Online: mailto.t-online.de or smtprelay.t-online.de
> other Provider over the Telekom platform: Relayhost with the appropriate Provider (mail.provider.de)
If I understand this right would this mean that ikm7176's solution is the right one?
But still the question is why it worked before without all that extra setting and why it doesn’t work now since I didn't changed anything...
Does anyone have an idea about the second problem with the 5.7.1 NDR?
SOLUTION
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This seems to be a problem with some people using exchange 2003. I hope Microsoft will issue a fix for this problem
i would suggest a workaround for this. Create a seperate SMTP connector for each of these problem domains and allow the mails to be relayed through this connectors for these domains.
2. Check the relay settings on your exchange server.By default, the SMTP virtual server allows relaying only from authenticated users. This configuration is designed to prevent unauthorized users from using your Exchange server to relay mail
In Relay Restrictions, verify the following settings:
Verify that the Only the list below button is selected. To list only those hosts you want to allow to relay mail, click Add, and then follow the instructions. If you click All except the list below, your server may appear to be a server that is a source of unsolicited e-mail on the Internet.
Verify that the Allow all computers which successfully authenticate to relay, regardless of list above check box is selected. This setting allows you to deny access to all users who do not authenticate. Any remote POP and IMAP users accessing this server will authenticate to send mail. If you do not have users who access this server through POP or IMAP, you can clear this check box to prevent relaying entirely, thereby increasing security.