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How do I restore messages and folders in Outlook Express?

Posted on 2004-09-29
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Last Modified: 2010-04-08
A friend called telling me all her subfolders in OE's inbox were gone. I came over and checked her store folder; all the .dbx files were there. I tried importing them back using OE's import function, however none of the folders appear under "Select Folders".

I downloaded Outlook Express Freebie Backup and was going to pop over and give it a try. She's an hour away and would like to solve this, so I thought I'd ask here on what else I might do to restore these dbx files back to their rightful place.

Thanks for your help.

Cheers

g
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Question by:schvankus
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Expert Comment

by:sunray_2003
ID: 12179001
G,

Does she remember the sub-folder name that was previously present in Inbox ?
Let us say if the sub-folder name is A , going to that store folder location , you should find A.dbx.
if you donot find it , then obviously that sub-folder has been deleted from OE and hence A.dbx also got deleted.

Make sure that the folder still doesnot remain in her deleted items folder.

If she is sure that she didnot delete , try to click on the + sign to the left of all folders in OE to be absolutely sure that sub-folders are not there ..

These are 2 good programs to get back OE data
http://chatt.net/~scochran/DBXtract.htm

http://www.oemailrecovery.com/outlook-express-recovery.html

SR
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Author Comment

by:schvankus
ID: 12182916
Yes, all the dbx files are there with the sub-folder names that are missing.

I don't recall the folders being in the deleted folder but I'll double-check.

Would DBXtract actually put the messages back into OE or just allow me to view them?

Thanks!

g
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LVL 49

Expert Comment

by:sunray_2003
ID: 12182941
If all dbx files are there except the sub-folders.dbx then mostly it is gone

But you should try these programs to see if they help
Personally, i have not used DBxtract but looks like it will display all messages in explorer window and you should be able to drag the messages to OE folders..
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Author Comment

by:schvankus
ID: 12183145
No, everthing is there including the sub-folders. I think it will be fine. It's just moving them to where she wants them!

I'm sure I've done this manually once. I found instructions on the net and it worked. Bit of a long process though.

g
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sunray_2003 earned 500 total points
ID: 12183178
Not sure what is ur issue now.. You have all files in that store folder path but they donot show up in OE is it

if that is the case, backup all those files
search for folders.dbx file in your computer and rename it to folders_old.dbx
open OE
now check if all folders are there
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Author Comment

by:schvankus
ID: 12183254
Great. I'll try that out and get back to you with the results.

Cheers

g
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Author Comment

by:schvankus
ID: 12205940
hi sunray

i followed your advice for changing the folders.dbx file and voila! the folders are back!

thank you so much for your help. much appreciated, mate!

cheers

g
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