Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

TIME laptop only powers up sometimes, then blue screen "Windows has encountered a problem..."

Posted on 2004-09-29
3
Medium Priority
?
277 Views
Last Modified: 2006-11-17
Hi, I have a TIME (UK) laptop which will only power up 1 time in 10 (no pun intended!). I've removed the battery for 10 minutes, used the Reset button on the rear, but still it only seems to start sporadically. When it does start, Windows XP gets to the desktop and the I see "Windows has encountered an error and needs to shutdown". Tried swapping out the 2 x 256MB RAM sticks, no change.

Is there a power-on key combo which can do further resets? When I DO get into the BIOS, all looks normal.

I really need to get the data off this machine before I get "mechanical" about this, so any help appreciated!

Thanks,

Keve.
0
Comment
Question by:EGSystems
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 9

Accepted Solution

by:
ChrisSchumann earned 2000 total points
ID: 12181327
After your machine beeps after its self-test, press F8 and select Last Known Good Configuration. If that works, then some driver or software that starts when you log in is to blame.

If it fails, try again and select Safe Mode. If that works, then some driver or software is to blame. If it still fails, then it is likely a hardware issue, like your built-in memory or system board.

Use Safe Mode with Networking to copy your data to another machine. Failing that, you can of course put the drive in another machine to save your data.

See the Microsoft Knowledge Base (http://support.microsoft.com/default.aspx?scid=fh;EN-US;KBHOWTO) for startup problems. They have some very good articles on how to find the offending program.

Here's one page called "Resources for troubleshooting startup problems in Windows XP": http://support.microsoft.com/default.aspx?scid=kb;en-us;308041&Product=winxp
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When I work on a laptop, the first thing I always check is for proper voltage output. Many times I have had customers bring only their laptop in and think their battery is bad - then  I plug in my universal adapter and the battery charges fine. …
The Samsung SSD 840 EVO and 840 EVO mSATA have a well-known problem with a drop in read performance. I first learned about this in an interesting thread here at Experts Exchange: http://www.experts-exchange.com/Hardware/Storage/Hard_Drives/Q_2852…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…
Suggested Courses

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question