Solved

Logon Errors - Exchange 2003

Posted on 2004-09-29
12
533 Views
Last Modified: 2010-05-14
Hello,

I'm unable to logon to my Exchange server as myself, however I can log in using another account.......Strange !

Messages in the event logs.

Event Type:      Error
Event Source:      Winlogon
Event Category:      None
Event ID:      1219
Date:            29/09/2004
Time:            10:36:36
User:            N/A
Description:
Logon rejected for ****\****. Unable to obtain Terminal Server User Configuration. Error: Access is denied.

Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1043
Date:            29/09/2004
Time:            12:37:38
User:            NT AUTHORITY\SYSTEM

Description:
Windows cannot access the registry information at C:\Documents and Settings\*****\ntuser.pol. (Logon failure: account currently disabled.)

My account isn't disabled as I can logon to other server on the domain with my username & password.

Help ?  Maybe a restart of the server will clear this ?

Thanks
Steve


 
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Question by:stevendunne
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12 Comments
 
LVL 6

Expert Comment

by:v_alber
ID: 12180722
What client are you using ?
Have you tried OWA ?
If it is an XP machine try to remove all saved password from password manager.
0
 

Author Comment

by:stevendunne
ID: 12180747
It's when I try to logon to my Exchange 2003 server running Windows 2003.  I'm able to logon to different servers on the domain with my username & password.  For some reason it's saying I've been disabled.  I've never had this problem in the 5-6 months I've been running Exchange 2003.

I can login to OWA no problems.

Very odd.........
0
 
LVL 6

Expert Comment

by:v_alber
ID: 12180794
Go to Control Panel, Stored User Name and Passwords and clear every-thing out.
Log out from the server and login back again, then try outlook.
0
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Author Comment

by:stevendunne
ID: 12180816
Stored username & password are not being used, so it's all blank.  I've just checked........

:-(
0
 
LVL 6

Expert Comment

by:v_alber
ID: 12180842
Is your exchange a DC ?
How many DC's are there ?
0
 

Author Comment

by:stevendunne
ID: 12180860
Exchange is only a GC

I've got two DC's

dc1
+
dc2
0
 
LVL 6

Expert Comment

by:v_alber
ID: 12180891
You running Outlook from the same server ?
Have you tried to use Outlook on another machine to logon to your mail profile.
Try to force replication between DC's.
Try to verify your account enabled on each dc and gc.
0
 

Author Comment

by:stevendunne
ID: 12180919
im not looking at accessing outlook, just logging onto the exchange server to do some admin

My account looks ok, im logged in at the moment can access my email and can log onto other machines\servers on the domain

I'm sure if Exchange related, I can't even use Remote Desktop to get onto the server.  Brings up the same sd when I literally go to the server and try logging on:

Event Type:     Error
Event Source:     Winlogon
Event Category:     None
Event ID:     1219
Date:          29/09/2004
Time:          10:36:36
User:          N/A
Description:
Logon rejected for ****\****. Unable to obtain Terminal Server User Configuration. Error: Access is denied
0
 
LVL 6

Expert Comment

by:v_alber
ID: 12181035
This is your solution !!! 100%
Follow this artcile to contact PSS AND OBTAIN A HOTFIX: http://support.microsoft.com/?id=821929
You also have to implement this registry key: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server]
 “IgnoreRegUserConfigErrors"=dword:1

P.S. They won't charge you for that, it's a bug.
0
 
LVL 6

Accepted Solution

by:
v_alber earned 375 total points
ID: 12181042
For now try to logon using a local admin account for that box.
0
 
LVL 6

Expert Comment

by:v_alber
ID: 12199794
Hi,

   I would like to know if that answer helped you solving your problem.
0
 

Author Comment

by:stevendunne
ID: 12200120
No, the problem cleared by the end of the day.
0

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