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Exchange troubles

Posted on 2004-09-29
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Last Modified: 2008-02-01
"the action could not be completed. the name could not be matched to a name in the address list."

This is the error that I recieve when I attempt to join a client to my exchange server. This has not been a problem in the past. I started having the trouble a couple of months ago. So I just used pop for my additional clients. We are small. Tried to resolve the problem with a reinstall last night. Now no clients can connect to the exchange server via outlook client 2k,2003 unless I use pop. I have looked at other posts. I have pinged the FQDN and believe I have checked the Global Address list. The webclient is working fine.

Please help.
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Question by:xchngnut
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6 Comments
 
LVL 20

Expert Comment

by:ikm7176
ID: 12182040
how about SMTP service on the exchange server, is it started ?

typ telnet <exchange server IP address> 25  at the command prompt , it should returd "Ready"

what are the errors in event viewer ?
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Author Comment

by:xchngnut
ID: 12182082
I am recieving this error. SMTP is running.

Event Type:      Error
Event Source:      MSExchangeTransport
Event Category:      Routing Engine/Service
Event ID:      929
Date:            9/29/2004
Time:            11:19:29 AM
User:            N/A
Computer:      WIN2KSBS
Description:
Failed in reading Connector's DS Info Process Id: 1676 Process location: C:\WINNT\system32\inetsrv\inetinfo.exe ConnectorDN: CN=SmallBusiness SMTP connector,CN=Connections,CN=first routing group,CN=Routing Groups,CN=first administrative group,CN=Administrative Groups,CN=AP,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=apologeticspress,DC=com Hr:80040920 Attribute:[]
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ikm7176 earned 2000 total points
ID: 12182525
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Author Comment

by:xchngnut
ID: 12183293
I am not getting the 929 error any longer. I am now trying to discover if the following is part of the problem.

An RPC communications error occurred. An attempt to listen over RPC has failed. Windows 2000 Error: 1703. [ncacn_at_dsp BASE IL MAIN BASE 1 504] (14)
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Author Comment

by:xchngnut
ID: 12184700
I found this link http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q297801 

I am trying to work my way through the directions. I have no idea how to do what they are asking.
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Author Comment

by:xchngnut
ID: 12190075
Thanks for the help. I was able to resolve the problem, I believe. My RUS for the domain was set to never update. I set it to always and rebuilt it.

The following links helped me to find the solution and I did the rollup update per ikm7176's advice.

http://www.msexchange.org/tutorials/MF017.html
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q297801 which is copied http://www.kbalertz.com/Feedback.aspx?kbNumber=297801

and several pages here. Hope this helps someone else.
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