I own a compaq presario 700 series laptop.
The DVD ROM has suddenly stopped working.
It is making a sound immediatley after closing with or without the Cd in it. The sound stays for 10 seconds and then stops.
I checked in "My Computer" -> Properties -> "Hardware" -> Device Manager.
It is whown working properly.
I uninstalled the drivers and installed the drivers again. It did not change anything.
Is there any way i can know what is wrong with my DVD ROM.
Before it stopped working the last thing i had done was to burn a CD on it.
I have eliminated the possibility of a media problem.
What is the next course of action ?
I tried running the "Test Drive" in Nero but the "Start" button is "greyed" out. i cannot click on it.
The Cd lens was cleaned.
Here is the link i had for compaq 700 series dissembly
The DVD ROM drive is from TEAC. TEAC DW 28E
I SUSPECT THAT
1. Firmware might be a problem. THE FIRMWARE IS NOT AVAIULABLE ON WEB AND compaq REFUSES TO GIVE IT TO ME.
2. THE LASER MIGHT BE DISALIGNED. HOW CAN I VERIFY THIS ?
Can anyone help me out ? The cost of new drive is $281/ + Tax + $80 [fitting charge] + $45 (diagonistics)
THANKS IN ADVANCE.