[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

The Web Component Server could not log you on to the APS. Please re-enter your user name and password. [On Cache/Page Server: DIGEO-OPS01.WCS]

Posted on 2004-09-29
8
Medium Priority
?
698 Views
Last Modified: 2008-01-09
When trying to access .rpt files over the web, users get this error. This is affecting all reports regardless of what db it is accessing. It was fine yesterday.


The Web Component Server could not log you on to the APS. Please re-enter your user name and password. [On Cache/Page Server: DIGEO-OPS01.WCS]

Crystal Reports 9 Advanced
Crystal Enterprises
0
Comment
Question by:brooksmato
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 28

Expert Comment

by:bdreed35
ID: 12185131
Open the Crystal Configuration Manager.
Stop and Restart the APS.
After it is restarted, try to access the .rpt files over the web again.
0
 

Author Comment

by:brooksmato
ID: 12185170
bdreed35. I restarted APS in the crystal config manager, but still nothing. Any other ideas?
0
 
LVL 28

Expert Comment

by:bdreed35
ID: 12185210
How are you viewing the reports over the web?  Through ePortfolio or through a URL?

This article may help for URL or unmanged reporting: http://support.businessobjects.com/library/kbase/articles/c2009382.asp
0
On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

 
LVL 42

Expert Comment

by:frodoman
ID: 12189222
Have you restarted ALL of the services running through the crystal config mgr (not just APS) - Page Server and anything else that you normally have running should be restarted.

frodoman
0
 

Author Comment

by:brooksmato
ID: 12204846
Thank you all for the replies. I appreciate it. It turns out that it was a licensing issue. We recently installed CR9 Advanced with CE9 and our IT guy swore that after registering, he applied the 5 user license. Well, he didn't apply the license so our initial 30 days w/o a license ran out.

Thanks again!

Brooks
0
 
LVL 28

Expert Comment

by:bdreed35
ID: 12209388
No problem here.
0
 

Accepted Solution

by:
ee_ai_construct earned 0 total points
ID: 12240769
Question answered by asker or dialog valuable.
Closed, 500 points refunded.
ee_ai_construct (replacement part #xm34)
Community Support Admin
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Crystal Reports: 5 Tests for Top Performance It is complete, your masterpiece report.  Not only does it meet your customer’s expectations, it blows them out the water, all they want is beautifully summarised and displayed in a myriad of ways. …
There have always been a lot of questions related to when Crystal Reports evaluates report components (such as formulas, summaries, cross-tabs, charts, to name a few examples). Crystal Reports uses a two-pass reporting process to provide greater …
Have you created a query with information for a calendar? ... and then, abra-cadabra, the calendar is done?! I am going to show you how to make that happen. Visualize your data!  ... really see it To use the code to create a calendar from a q…
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question