Solved

The Web Component Server could not log you on to the APS. Please re-enter your user name and password. [On Cache/Page Server: DIGEO-OPS01.WCS]

Posted on 2004-09-29
8
669 Views
Last Modified: 2008-01-09
When trying to access .rpt files over the web, users get this error. This is affecting all reports regardless of what db it is accessing. It was fine yesterday.


The Web Component Server could not log you on to the APS. Please re-enter your user name and password. [On Cache/Page Server: DIGEO-OPS01.WCS]

Crystal Reports 9 Advanced
Crystal Enterprises
0
Comment
Question by:brooksmato
8 Comments
 
LVL 28

Expert Comment

by:bdreed35
ID: 12185131
Open the Crystal Configuration Manager.
Stop and Restart the APS.
After it is restarted, try to access the .rpt files over the web again.
0
 

Author Comment

by:brooksmato
ID: 12185170
bdreed35. I restarted APS in the crystal config manager, but still nothing. Any other ideas?
0
 
LVL 28

Expert Comment

by:bdreed35
ID: 12185210
How are you viewing the reports over the web?  Through ePortfolio or through a URL?

This article may help for URL or unmanged reporting: http://support.businessobjects.com/library/kbase/articles/c2009382.asp
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 
LVL 42

Expert Comment

by:frodoman
ID: 12189222
Have you restarted ALL of the services running through the crystal config mgr (not just APS) - Page Server and anything else that you normally have running should be restarted.

frodoman
0
 

Author Comment

by:brooksmato
ID: 12204846
Thank you all for the replies. I appreciate it. It turns out that it was a licensing issue. We recently installed CR9 Advanced with CE9 and our IT guy swore that after registering, he applied the 5 user license. Well, he didn't apply the license so our initial 30 days w/o a license ran out.

Thanks again!

Brooks
0
 
LVL 28

Expert Comment

by:bdreed35
ID: 12209388
No problem here.
0
 

Accepted Solution

by:
ee_ai_construct earned 0 total points
ID: 12240769
Question answered by asker or dialog valuable.
Closed, 500 points refunded.
ee_ai_construct (replacement part #xm34)
Community Support Admin
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

There have always been a lot of questions related to when Crystal Reports evaluates report components (such as formulas, summaries, cross-tabs, charts, to name a few examples). Crystal Reports uses a two-pass reporting process to provide greater …
Hello everyone, Hope you find this as helpful as we did. We have on the company I work for an application built in Delphi V with Crystal Reports 8. We all know that Crystal & Delphi can be temperamental sometimes and the worst thing is, nearly…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now