Solved

The Web Component Server could not log you on to the APS. Please re-enter your user name and password. [On Cache/Page Server: DIGEO-OPS01.WCS]

Posted on 2004-09-29
8
675 Views
Last Modified: 2008-01-09
When trying to access .rpt files over the web, users get this error. This is affecting all reports regardless of what db it is accessing. It was fine yesterday.


The Web Component Server could not log you on to the APS. Please re-enter your user name and password. [On Cache/Page Server: DIGEO-OPS01.WCS]

Crystal Reports 9 Advanced
Crystal Enterprises
0
Comment
Question by:brooksmato
8 Comments
 
LVL 28

Expert Comment

by:bdreed35
ID: 12185131
Open the Crystal Configuration Manager.
Stop and Restart the APS.
After it is restarted, try to access the .rpt files over the web again.
0
 

Author Comment

by:brooksmato
ID: 12185170
bdreed35. I restarted APS in the crystal config manager, but still nothing. Any other ideas?
0
 
LVL 28

Expert Comment

by:bdreed35
ID: 12185210
How are you viewing the reports over the web?  Through ePortfolio or through a URL?

This article may help for URL or unmanged reporting: http://support.businessobjects.com/library/kbase/articles/c2009382.asp
0
Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

 
LVL 42

Expert Comment

by:frodoman
ID: 12189222
Have you restarted ALL of the services running through the crystal config mgr (not just APS) - Page Server and anything else that you normally have running should be restarted.

frodoman
0
 

Author Comment

by:brooksmato
ID: 12204846
Thank you all for the replies. I appreciate it. It turns out that it was a licensing issue. We recently installed CR9 Advanced with CE9 and our IT guy swore that after registering, he applied the 5 user license. Well, he didn't apply the license so our initial 30 days w/o a license ran out.

Thanks again!

Brooks
0
 
LVL 28

Expert Comment

by:bdreed35
ID: 12209388
No problem here.
0
 

Accepted Solution

by:
ee_ai_construct earned 0 total points
ID: 12240769
Question answered by asker or dialog valuable.
Closed, 500 points refunded.
ee_ai_construct (replacement part #xm34)
Community Support Admin
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Crystal Reports: 5 Tests for Top Performance It is complete, your masterpiece report.  Not only does it meet your customer’s expectations, it blows them out the water, all they want is beautifully summarised and displayed in a myriad of ways. …
Hot fix for .Net Crystal Reports 10.2.3600.0 to fix problems with sub reports running on 64 bit operating systems ISSUE: Reports which contain subreports fail with error "Missing Parameter Value" DEPLOYMENT SERVER OS: Windows 2008 with 64 bi…
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question