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Problem on startup--Unable to locate configuration files
Posted on 2004-09-29
I got "sidefind" on my computer and when I tried to remove it with the add/delete function I ran into big trouble. First the add/delete box went blank and I couldn't bring it back up (access denied) same with any other folders. Then on startup I get a brown screen that says "unable to locate configuration files" the only option there is to click ok. It works for a while, brings up the wallpaper, then says "the program has performed an illegal function and will be closed." Then all I have is the wallpaper and an arrow I can move around. I have tried starting up in safe mode and it does the same thing. What do I do?
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3 Comments
First you should try
A registry repair:
Bootup with a startup floppy disk and at the A:\> prompt type
C: (press enter)
Now type:
cd windows\command (press enter)
Your prompt should read C:\Windows\Command, correct?
Now type:
scanreg /fix (space between g and /)
Press enter, wait for the process to finish and reboot WITHOUT the disk.
If that doesn't work, try a registry restore:
Bootup with a startup floppy disk and at the A:\> prompt and repeat the steps above and replace the scanreg command with:
scanreg /restore (space between g and /)
Press enter, select a date PRIOR to the problem, press enter, wait for the process to finish and reboot WITHOUT the disk.
If you don’t have a startup disk, download one from www.bootdisk.com.
Any luck?
Zee
After that and if things get running again,download, install, update and run Ad-aware and Spybot S&D.
See EE's top solution for spyware and similar nasties:
http://www.experts-exchange.com/Web/Browser_Issues/Q_20975384.html
Good luck,
Zee
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