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Unable to send message with subject

Posted on 2004-09-30
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Last Modified: 2010-04-08
I am having a very strange problem.  I'm runing xp home service pack2.  The problem was there before I upgraded.

When I try to send a message in outlook express I get the following error.

The message could not be sent

An error has occured

If I don't put in a subject I can send the message just fine.

 I have tried reinstalling just outlook express and the whole Ie 6 program before I upgraded to SP 2 but nothing has helped.

Danny
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Question by:dnickelssa
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Expert Comment

by:sunray_2003
ID: 12188633
Strange.

Does the same error happen if you send to anyone with subjet or only certain email address ?

Go to tools --> options --> send and change you mail sending format to see if that would help .

Is "Message could not be sent " the exact error message you are getting or something with number ?

SR
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Expert Comment

by:sunray_2003
ID: 12188643
Can you reply to an email that came with a subject or this happens only while you compose a new email ?
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Author Comment

by:dnickelssa
ID: 12189930
It happens with all e-mail addresses, new and all in address book

The mail format does not matter, i changed it and it still does the same thing

There are not number in the error, the exact error is as stated above

           "The message could not be sent

              An error has occured"

So very helpful I know.

It happens even when I reply to a message.

I've been looking all over for an answer and still haven't found a thing.
 
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Accepted Solution

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sunray_2003 earned 500 total points
ID: 12190052
Can you try to recreate the email account (delete it and create it again) to see if that would help

Also go to tools --> options --> maintainence --> store folder
check the path
close OE
go to that path
rename outbox.dbx as outbox_old.dbx
restart the machine
reopen OE
check now if you can send ..

BTW, do you get that error message in the send and receive dialog box ?
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Author Comment

by:dnickelssa
ID: 12190213
I'll try the suggestion over lunch

The error message comes up as soon as I click on the send button in the compostion screen

Danny
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Author Comment

by:dnickelssa
ID: 12193161
renaming the outbox did the trick.


Thanks a million, wouldn't have though of that for some time.

Thanks again Sun Ray

Danny
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Expert Comment

by:sunray_2003
ID: 12195769
Thanks Danny
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