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HP Systems Insight Manager - VCRM Failure.

Posted on 2004-09-30
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Last Modified: 2013-12-03
Hi,

I've recently installed HP SIM on a DL380 running W2K3 and SQL2000 SP3.  The server monitoring aspects of the app work just fine but I can not get SIM to see the Version ControlRepository Manager.  When I select VCRM from the the options menu in the SIM console the follwoing error is displayed;

"Error, the Version Control Repository Manager (VCRM) was not found on any discovered systems. If the VCRM is installed, be sure it is running and that the system it is running on has been discovered by HP Systems Insight Manager. To verify the VCRM is identified, view the Links tab on the system's Device Page. If the system is discovered, but the VCRM does not appear on the systems' Links tab, run an Identify Systems task to that system. "

It is installed, it is running and I have run an identify task.  HP forums have been of little help so far.  Any ideas greatly appreciated.

Cheers

Mark.
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Question by:dalems
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Author Comment

by:dalems
ID: 12189913
Seem to have solved the problem myself.  Well HP did.  I found a doc explaining the following to fix the apparently known problem;

Download and install HP Web-Enabled Management Software Security Patch for Windows Version 5.94, which is available as SoftPaq SP25771 from the following URL: http://h18007.www1.hp.com/support/files/server/us/locate/2843.html 
Login to the server with administrative privileges.
Stop the following services through the Microsoft Services Applet:

All HP Insight Agents
Array Configuration Utility
HP Version Control Repository Manager
HP Version Control Agent
HP Insight Web Agent
Surveyor
HP Performance Management Pack (PMP)
HP PMP Tools

Rename the directory \compaq\wbem to \compaq\wbem_old.
Create a new directory \compaq\wbem.
Copy the contents of the directory \compaq\wbem_old to \compaq\wbem.
Restart the services that were stopped in step 3 above.
The VCRM will now be accessible from the System Management Homepage and the local host URL.

Hopefully this may help someone in the future.

Cheers

Mark.
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