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collect email through OWA 2003

Posted on 2004-09-30
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Last Modified: 2006-11-17
Hi All,

we have installed Win 2K3 SBS with OWA, I can log on to the server through the web interface and view the email sender and subject, however, when I try to open an email, NOTHING.

Any ideas???



Keith
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Question by:kalees
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Expert Comment

by:Sembee
ID: 12189552
Popup blocker is the first thing to check - especially if you are using Windows XP SP2 as the client.

You could also try flushing out the temp internet files and then trying again.

Simon.
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Author Comment

by:kalees
ID: 12189979
Thanks Simon,

however the problem still exists, furthermore, I do not have the ability to reply, forward etc.
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Expert Comment

by:Sembee
ID: 12191977
Does it happen on all clients? Have you tried other machines or on the server itself?
Each of the taks that you want to do involve OWA opening a new window - hence pop up blockers being a cause of problems.

Simon.
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Author Comment

by:kalees
ID: 12192299
I have tried it on all of the clients in the office, not all of them have pop blockers.
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Expert Comment

by:Sembee
ID: 12198538
There is a small possibility that OWA is corrupt, but this usually shows in other ways.
Try resetting the folders using this article: http://support.microsoft.com/default.aspx?kbid=883380

Any errors in the event logs on the server?
Did you try opening OWA on the server itself?

Simon.
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Author Comment

by:kalees
ID: 12211370
Simon,

I have tried opening OWA on the server itself and it work perfectly.
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Expert Comment

by:Sembee
ID: 12220159
Very bizaare.
Any errors on the server event logs?
Have you tried it from a machine outside of the office to see if it something like a group policy setting blocking? I would expect it to work everywhere or not at all. If it doesn't work on any clients but does work on the server then it must be something with the way that the clients are setup - hence trying it on a machine outside of the network.

Simon.
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Author Comment

by:kalees
ID: 12220987
Simon,

Tried outside of the network, just the same no forward, open, etc

on the main page it says page opened but with errors


error  'g_flsMimeinstalled' is undefined


Keith.
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Accepted Solution

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Sembee earned 500 total points
ID: 12221774
Various pointers are saying something with IIS Compression.

There are a couple of places that you need to check/change.

ESM, Admin Groups, <your admin group>, Servers, <your server>, protocols, http. Right click on "Exchange Virtual Server" and choose Properties. Compression is on the second tab. Change it to none.

Next...
Clear out the contents of the following directory:

C:\windows\IIS Temporary Compressed Files

Don't forget to clear out the Temporary Internet Files on the client before trying it again.

Simon.
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Author Comment

by:kalees
ID: 12226764
Simon,

What a top guy you are, works like a dream,

Many many thanks

Keith
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