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niwellonline

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CPU Resource Usage

SpntSvc.exe is consuming at an average 40 to 55% my web server's CPU resource. It is a windows 2003 based server with IIS. What this SpntSvc.exe does ? Is it necessary to allow this program run and consume so much of CPU resource ?
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humeniuk
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This could be a conflict between certain versions of Trend Micro ServerProtect and LiveVault Online Backup.  Are you running those?  See below from www.mylivevault.com/webhelp/TSK/ap_trendmicro_sprotect.asp.

"Anti-virus process in LiveVault 'suspect process' registry setting:

The anti-virus process spntsvc.exe modifies a file's attributes. When LiveVault Online Backup and Recovery Service recognizes that the file attributes are changed, it would determine that the file was changed and back up the file changes. This would result in unnecessarily high continuous backup activity which will negatively impact your computer operations.

To prevent this problem, LiveVault Online Backup and Recovery Service Agent version 3.3.1 and later automatically includes this process in a LiveVault 'suspect process' registry setting that enables the LiveVault Online Backup and Recovery Service replication technology to identify the files whose attributes are modified by these processes, and thus avoid replicating the files unnecessarily. LiveVault Online Backup and Recovery Service will continue to identify when the file content has actually changed and back it up appropriately.

If you require assistance, contact Customer Service."

The link provided offers some solutions, but you can also contact Customer Service for help via www.livevault.com/support.
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Humeniuk id'ed the process correctly; to directly answer your question,  SpntSvc.exe is the scanning application for Trend Micro ServerProtect.
Yes, indeed.  Thanks for the clarification.
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niwellonline

ASKER

We have "Trend Micro ServerProtect" on our server. We do NOT have "LiveVault Online Backup" as a seperate software installed.

I am not sure if "LiveVault Online Backup" is a part and get installed along with "Trend Micro ServerProtect".

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humeniuk
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