TCP/IP problem

Posted on 2004-09-30
Medium Priority
Last Modified: 2013-12-14
i have a big problem here. i got infected with a spyware last night and had just finally removed it. i have no idea wat happened during the removal. i used spysweeper to sweep it. it was not able to remove it. so i boot my comp and delete the files manually then back to windows to delete the registries the spyware left.
after that, i realise that my computer pop up a message saying that i have to install a TCP/IP protocool. i find it weird because i had it all the while and i cant get online. since it said that, i went to recreate it. but it the message still appears and i still cannot get into the internet. when i look at the 'Support' tab in the 'Local Connection Status', i notice that the address type row shows 'Automatic Private Address'. My settings for my TCP/IP has similar settings to the previous one and it suppose to be 'Assigned by DHCP'. I tried many ways but it still doesnt work as it don get back to that Assigned by DHCP status. does anybody know wat's going on?
i had reinstalled my windows...what else could be the problem?
i have a SMC router and running on winxp and using cable.
thanks a million...

Question by:dEcOr
  • 2
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Assisted Solution

aj247 earned 200 total points
ID: 12190116
Spysweeper is your inital problem.  This program has been known to cause other problems... it apparently blew up your tcp/ip stack.  Try running winsock fix for the appropriate OS currently being used.  This fix works most of the time, but in some cases windows has needed to be reinstalled.

Author Comment

ID: 12198256
the winsock fix u are referring to is which one and how?
i am sorry as i am pretty new to such problems...
LVL 40

Accepted Solution

Fatal_Exception earned 1000 total points
ID: 12199672
You can download the Winsock fix from my website.  The article tells you exactly what it does and the file is available directly from the site..

www.doverproductions.com  (you are welcome to look around, but the link is under W XP)


Author Comment

ID: 12206910
oh thanks a lot...that's a very informative website! :)
LVL 40

Expert Comment

ID: 12209688
You are very welcome.. come back and visist anytime..

And thanks...


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