?
Solved

Automatic Update not working since upgrade to Windows XP SP2

Posted on 2004-09-30
8
Medium Priority
?
838 Views
Last Modified: 2012-08-13
I upgraded all our machines to SP2 in late August. All is OK except I have recently noticed that Automatic Updates no longer works. I have tried changing the auto download/ install times, rebooting and changing internet explorer and firewall settings but nothing works. Automatic updates worked previously and updates can still be manually downloaded and installed using Windows Update.

.. anyone else come accross this?
0
Comment
Question by:sdower
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
8 Comments
 
LVL 20

Expert Comment

by:DVation191
ID: 12191778
Are you on a domain? Is there a group policy in place that has disabled automatic updates?
0
 
LVL 20

Expert Comment

by:DVation191
ID: 12191800
Click Start, click Run, and then type regedit in the Open box.
Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU

Add the following setting (if it doesn't already exist)
Value name: NoAutoUpdate
Value data: Change to "0"
0: Automatic Updates is enabled (default).
1: Automatic Updates is disabled.
Registry Value Type: Reg_DWORD
0
 

Author Comment

by:sdower
ID: 12225923
Hi,

All machines are on a domain and there is nothing in group policy disabling automatic updates.

I have run regedit and cannot locate the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU

Instead I added the setting at:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\

After this I rebooted and rescheduled Automatic Updates. However, the update still failed to install.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 20

Expert Comment

by:DVation191
ID: 12226194
You said the update still fails to install...
are you saying automatic update is downloading the updates, but fails when it trys to install? if so, which update is it? there are only 4 or 5 Post-SP2 updates...
0
 

Author Comment

by:sdower
ID: 12226795
Automatic Updates neither downloads nor installs the updates, for example the current Microsoft GDI+ Detection tool. However I can download and install them manually via Windows Updates.
0
 
LVL 20

Expert Comment

by:DVation191
ID: 12227642
some more ideas...
Try using group policy to overide the settings
How to configure automatic updates by using Group Policy or registry settings
http://support.microsoft.com/default.aspx?scid=kb;EN-US;328010

You might want to try getting the BITS Update
http://www.microsoft.com/downloads/details.aspx?FamilyID=8DBCAE14-2DAC-4445-91EC-54C042AD6729&displaylang=en

and of course make sure that the Backround Intelligent Transfer service is running.
0
 

Author Comment

by:sdower
ID: 12288738
I tried to install the BITS update however the update is not required seeing as Service Pack 2 is already installed.

I also amended local group policy on one of the machines but this failed to resolve the problem - automatic updates still failed to download and install critical updates. There are no domain group policies applying to this machine and local policy was refreshed before testing.
0
 
LVL 20

Accepted Solution

by:
DVation191 earned 375 total points
ID: 12289026
I install SP2 from CD on retail machines all the time and they still require the BITS update...not that it matters if you already tried it.

Group policy makes all the appropriate registry changes to enable automatic updates. If this is still failing, I would find it difficult to believe that the problem is with windows itself.

What does C:\Windows\WindowsUpdate.log report?


Have a look at the following:
Automatic Updates Cannot Download Updates and Event ID 16 Is Logged
http://support.microsoft.com/default.aspx?scid=kb;en-us;824208


0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question