Solved

Automatic Update not working since upgrade to Windows XP SP2

Posted on 2004-09-30
8
832 Views
Last Modified: 2012-08-13
I upgraded all our machines to SP2 in late August. All is OK except I have recently noticed that Automatic Updates no longer works. I have tried changing the auto download/ install times, rebooting and changing internet explorer and firewall settings but nothing works. Automatic updates worked previously and updates can still be manually downloaded and installed using Windows Update.

.. anyone else come accross this?
0
Comment
Question by:sdower
  • 5
  • 3
8 Comments
 
LVL 20

Expert Comment

by:DVation191
Comment Utility
Are you on a domain? Is there a group policy in place that has disabled automatic updates?
0
 
LVL 20

Expert Comment

by:DVation191
Comment Utility
Click Start, click Run, and then type regedit in the Open box.
Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU

Add the following setting (if it doesn't already exist)
Value name: NoAutoUpdate
Value data: Change to "0"
0: Automatic Updates is enabled (default).
1: Automatic Updates is disabled.
Registry Value Type: Reg_DWORD
0
 

Author Comment

by:sdower
Comment Utility
Hi,

All machines are on a domain and there is nothing in group policy disabling automatic updates.

I have run regedit and cannot locate the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU

Instead I added the setting at:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\

After this I rebooted and rescheduled Automatic Updates. However, the update still failed to install.
0
 
LVL 20

Expert Comment

by:DVation191
Comment Utility
You said the update still fails to install...
are you saying automatic update is downloading the updates, but fails when it trys to install? if so, which update is it? there are only 4 or 5 Post-SP2 updates...
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 

Author Comment

by:sdower
Comment Utility
Automatic Updates neither downloads nor installs the updates, for example the current Microsoft GDI+ Detection tool. However I can download and install them manually via Windows Updates.
0
 
LVL 20

Expert Comment

by:DVation191
Comment Utility
some more ideas...
Try using group policy to overide the settings
How to configure automatic updates by using Group Policy or registry settings
http://support.microsoft.com/default.aspx?scid=kb;EN-US;328010

You might want to try getting the BITS Update
http://www.microsoft.com/downloads/details.aspx?FamilyID=8DBCAE14-2DAC-4445-91EC-54C042AD6729&displaylang=en

and of course make sure that the Backround Intelligent Transfer service is running.
0
 

Author Comment

by:sdower
Comment Utility
I tried to install the BITS update however the update is not required seeing as Service Pack 2 is already installed.

I also amended local group policy on one of the machines but this failed to resolve the problem - automatic updates still failed to download and install critical updates. There are no domain group policies applying to this machine and local policy was refreshed before testing.
0
 
LVL 20

Accepted Solution

by:
DVation191 earned 125 total points
Comment Utility
I install SP2 from CD on retail machines all the time and they still require the BITS update...not that it matters if you already tried it.

Group policy makes all the appropriate registry changes to enable automatic updates. If this is still failing, I would find it difficult to believe that the problem is with windows itself.

What does C:\Windows\WindowsUpdate.log report?


Have a look at the following:
Automatic Updates Cannot Download Updates and Event ID 16 Is Logged
http://support.microsoft.com/default.aspx?scid=kb;en-us;824208


0

Featured Post

Google Storage: Standard vs. Nearline vs. Coldline

Google Cloud Storage has a number of classes to choose from. Although there are a lot in common, they vary in price and usage terms. This post explains Google Cloud Storage classes and helps to understand which  one to choose.

Join & Write a Comment

I have written before on the benefits of using a Boot media other than your HDD when it has become infected.   The article I wrote about creating a bootable CD/DVD/USB (http://e-e.com/A_2343.html) was mainly concerned with building a UBCD4Win on CD …
Lets start to have a small explanation what is VAAI(vStorage API for Array Integration ) and what are the benefits using it. VAAI is an API framework in VMware that enable some Storage tasks. It first presented in ESXi 4.1, but only after 5.x sup…
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now