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upgrading to Win 2000 from Win 98....HELP! SETUP KEEPS REBOOTING COMPUTER!

Hi experts i have a huge and  annoying problem,,,,I have this win 98 machine that i wanted to upgrade to win 2000. ....So i turn on the win 98 pc, i log in, then on the desktop i put in the Win 2000 CD. I get a message saying "do u want to upgrade to win 2000??...so I said YES. ......it copies some files then the pc reboots and setup continues....everything seem fine until the very last part of setup.....at the very last screen "finalizing"...when it is in "upgrades program and systems settigns" portion the computer reboots itself....then after it reboots i get the message ""setup is being restarted"...........so the last portin of setup begings and then at the same spot "upgrades program and systems settigns" the computer reboots itself again and everything starts over..it keeps looping......can anyone help me please??!
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James Hilloya
Asked:
James Hilloya
1 Solution
 
exx1976Commented:
Most likely your hardware is not compliant.  Did you check the HCL??
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James HilloyaAuthor Commented:
no i did not check the HCL..........now i cant boot to win98 or boot to win 2000 i get stuck in that loop :-(
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luv2smileCommented:
Like exx1976 said, you need to check the HCL first to make sure your system will even run 2000.

Here are the system specs you need.
http://www.dewassoc.com/support/win2000/require.htm

Here's a microsoft article on steps to follow before upgrading. I know its too late now, but f you didn't do these things, then there could be any of a number of things causing the problem:

http://www.microsoft.com/technet/prodtechnol/windows2000pro/deploy/upgrdmigrate/prochk.mspx
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James HilloyaAuthor Commented:
my system DOES meet the requirements.....PIII 800 mhz 5 gb hard drive space free...the requirements are not the problem..if the problem is hardware related then ill just replace the hardware or software.
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exx1976Commented:
I would strongly recommend checking the HCL for everything in your system.  It could be that you just need to replace one or two components (audio card, video card, modem, whatever)..  Here's the link to the official MS HCL..

http://www.microsoft.com/whdc/hcl/search.mspx


The other thing is that 2000 is a PC99 compliant OS, and as such, does not support ISA devices...  Remove any ISA cards you might have and give it another go..


HTH,
exx
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exx1976Commented:
Speed and such do not matter..  It's not simply "Ok, I need at least a P2-400 and 128Mb" or whatever...  Only specific brands of equipment are supported and such..

For instance, I have a server here that is running a 566Mhz processor with 512Mb RAM..  PLENTY fast enough for 2000..  However, the north bridge on the motherboard is non-compliant, so it won't install, hence it's an NT4 member server instead of 2000 like it should be...

Check the REAL HCL before you make any assumptions that you have adequate hardware.


-exx
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James HilloyaAuthor Commented:
thanks i will try that..i will first take out the video card and any ISA devices....ill replace a video card with one i know is supported...ill let u know
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James HilloyaAuthor Commented:
guys the problem is not hardware cuz i did a fresh new parallel install of win 2000 in the same hard drive ...it installed fine.......works fine but of course my programs that were in win98 are no there since its a fresh install...its only when i do the upgrade when setup reboots at the "upgrades program and systems settigns" part.....
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exx1976Commented:
The it sounds to me like you solved your own problem.  Back up your stuff from the parallel install, then fdisk, format, and start a new.  Trust me, in the long run, you'll be glad you did anyway.  In all the years I've been formally in IT, and even when it was just a hobby, I never ONCE saw an upgrade install that didn't suffer some type of inexplicable affliction..


-exx
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ee_ai_constructCommented:
Question answered by asker or dialog valuable.
Closed, 80 points refunded.
ee_ai_construct (replacement part #xm34)
Community Support Admin
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