Solved

Homepage.com Keeps coming back after several attempts w/ all the tools

Posted on 2004-09-30
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Last Modified: 2013-12-04
Hi Experts:
I have the homepage.com hijacker on the clients computer.  I read the following thread, and tried all the recommendations:
http://www.experts-exchange.com/Security/Win_Security/Q_21029668.html?query=homepage.com&clearTAFilter=true
AND
http://www.experts-exchange.com/Web/Browser_Issues/Q_21067698.html?query=homepage.com&clearTAFilter=true

However it keeps coming back.  Heres what I did:
(I am very comfortable w/ the registry as I fix several of these a week.)
- Ran Spybot and NAV2004
-Boot to safe mode w/ System Restore disabled
-Internet disconnected
-Ran HijackThis and fixed all the obvious entries:
-Ran CWShredder  - None found
-Ran BHODemon - Found c:\windows\dpe.dll  ( I have repeatedly deleted this file w/ HijackThis and Manually) This file        keeps coming back.
-Ran BugOff and disabled the BHO - c:\windows\ dpe.dll
- Changed the home page back to www.msn.com
- Set Spybot S&D to lock home page
Reboot to normal mode.
The page keeps coming back!

WHAT PROGRAM OR PROCESS IS CONTROLLING THIS? WHAT IS THE CORE EXE, COM, BATCH FILE?

Here is my HijackThis dump:
Logfile of HijackThis v1.98.2
Scan saved at 4:32:15 PM, on 9/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
c:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System\MSMSGSVC.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Downloads\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.com%00@www.e-finder.cc/hp/ (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.com%00@www.e-finder.cc/hp/ (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://homepage.com%00@www.e-finder.cc/search/ (obfuscated)
O2 - BHO: DOMPeek Class - {834261E1-DD97-4177-853B-C907E5D5BD6E} - C:\WINDOWS\dpe.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MSMsgSvc] C:\WINDOWS\System\MSMSGSVC.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O13 - DefaultPrefix: http://%65%68%74%74%70%2E%63%63/?
O13 - WWW Prefix: http://%65%68%74%74%70%2E%63%63/?



0
Comment
Question by:dwcorwith
  • 2
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4 Comments
 
LVL 65

Accepted Solution

by:
SheharyaarSaahil earned 350 total points
ID: 12194403
Hello dwcorwith =)

with those R0,R1 and dpe.dll entries, did u ever fixed these lines also ??

O4 - HKCU\..\Run: [MSMsgSvc] C:\WINDOWS\System\MSMSGSVC.exe
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O13 - DefaultPrefix: http://%65%68%74%74%70%2E%63%63/?
O13 - WWW Prefix: http://%65%68%74%74%70%2E%63%63/?

:-?
0
 
LVL 2

Author Comment

by:dwcorwith
ID: 12194443
I didn't remove O4 or O9.  I did remove O13s
I will try right now!
0
 
LVL 65

Expert Comment

by:SheharyaarSaahil
ID: 12194561
Also u may want to look here >> http://vil.nai.com/vil/content/v_101828.htm
so how abt running Stinger in Safemode ==> http://vil.nai.com/vil/stinger

and i cannot see, if u mentioned abt AdawareSE Edition.... did u :)
AdAware ==> http://www.spychecker.com/program/adaware.html
0
 
LVL 2

Author Comment

by:dwcorwith
ID: 12195273
Removing MSMsgSvc and MusicMatch MX Web Player (O4 and O9) seems to have fixed it.
Also the other 2 links fit the symptoms exactly.  What perplexes me is that I got a clean scan w/ NAV 2004.  Thats the first thing I did.  Symantec calls it Trojan.StartPage.F .  I'm not 100% sure that was the problem.  However its fixed and I can get this thing out of my shop.
FYI: Make a backup of the registry before using HiJackThis.  I had to roll back 3 times before I got it right.  The computer would boot into Normal mode but NOT into Safe Mode.  (Blue death screen and all that).  Now you wouldn't catch that normally until you needed to go back into safe mode 6 mos from now.  Ouch.
Thanks, What a great forum.  :)

The points goto SheharyaarSaahil.  However I sure would like to know what file/process makes it come back again and again.
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