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Emails get stuck in Outbox...

Posted on 2004-09-30
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Last Modified: 2007-10-18
Regular messages without attachements get stuck in the Outbox until i click either on the Outbox or the Inbox folder in Outlook.

Using:  Exchange 2000 on SBS, Outlook XP on XP workstations with SP2. All the service packs have been applied to Exchange, Office and Windows.
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Question by:yurokgala
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Accepted Solution

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mark-wa earned 900 total points
ID: 12195576
from article 328608

Turn Off the "Save Replies with Original Message" Option

Click Tools, and then click Options.
On the Preferences tab, click E-mail Options, and then click Advanced E-mail Options.
If the In folders other than the Inbox, save replies with original message check box is selected, click to clear this check box.
Click OK three times to close all open dialog box windows.

Turn On the "Send Immediately When Connected" Option

Click Tools, and then click Options.
Click the Mail Setup tab.
If the Send immediately when connected check box is cleared, click to select this check box, and then click OK.
Make sure that your profile is configured for only the Microsoft Exchange Server service.

Mark
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LVL 13

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by:mark-wa
ID: 12195581
Here's the link:

http://support.microsoft.com/default.aspx?scid=kb;en-us;328608

let me know if that helps.

Mark
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LVL 13

Expert Comment

by:mark-wa
ID: 12195755
Thank you yurokgala for accepting my answer.  Did it not fully resolve your issue?  Grade of B?  Thanks yurokgala.

Mark
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Expert Comment

by:jjyoungjersey
ID: 14650354
I am getting the same problem with a number of users- mail sits in outbox and doesn't deliver until the users click on the outbox. I have checked all the solutions above and everything is set to as described. Have recently installed Windows XP SP2 but I believe the problem was happening before then. Any ideas?
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