I have a system that had an OEM version of MS Office SBE installed and it got corrupted at some point between applied patches (SP2). Following SP2 the system was unable to access the app and insisted that the original disks be inserted for a feature available only on the CD. Since I was unable to get rid of it or use it, I tried to install an OEM version of MS Office SBE 2003. Its installed and running, but I am unable to obtain patches and still cannot get the XP version off the system. The user is frustrated and I am unable to locate any help short of calling back to Microsoft. The info I discovered here in one answer is no longer posted on Microsoft.
Any suggestions would be most appreciated.