Solved

Selecting contacts in MS outlook closes program

Posted on 2004-10-01
6
173 Views
Last Modified: 2010-04-08
I am running MS outlook SP3 and when I go to open a new email and click on To I can select the contacts that I can see but when I scroll down the contacts on the left it closes the program!

Any ideas?
0
Comment
Question by:holcrofts
  • 2
  • 2
6 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12199734
What version of outlook you have ?

If it is 2002 or 2003 ,first make a backup of all your contacts , then go to tools --> email accounts ----> view or change existing directories or address book --> next
Double click on the address book listed and remove outlook address book.
Add a new one .  import all the contacts back and see if that solves the issue
0
 

Author Comment

by:holcrofts
ID: 12203180
Sorry it is MS Outlook 2000 sp3, but I will try that anyway.

Thx
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12208472
If it is 2000 , Try removing and adding an address book going to tools ---> services or tools --> email accounts
depending on what mode of Outlook you have , corporate or IMO
0
 

Author Comment

by:holcrofts
ID: 12225551
Thanks for your help on this.   I tried removing and adding the address book, but that did not work.    I then tried running a repair installation of office, but again that did not work, so in the end I backed up all the information, uninstalled, and reinstalled office which solved the problem.   A strange one though.   Many thanks again.
0
 

Accepted Solution

by:
modulo earned 0 total points
ID: 12867527
PAQed with points refunded (125)

modulo
Community Support Moderator
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Use email signature images to promote corporate certifications and industry awards.
Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now