Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Selecting contacts in MS outlook closes program

Posted on 2004-10-01
6
Medium Priority
?
194 Views
Last Modified: 2010-04-08
I am running MS outlook SP3 and when I go to open a new email and click on To I can select the contacts that I can see but when I scroll down the contacts on the left it closes the program!

Any ideas?
0
Comment
Question by:holcrofts
  • 2
  • 2
6 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12199734
What version of outlook you have ?

If it is 2002 or 2003 ,first make a backup of all your contacts , then go to tools --> email accounts ----> view or change existing directories or address book --> next
Double click on the address book listed and remove outlook address book.
Add a new one .  import all the contacts back and see if that solves the issue
0
 

Author Comment

by:holcrofts
ID: 12203180
Sorry it is MS Outlook 2000 sp3, but I will try that anyway.

Thx
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12208472
If it is 2000 , Try removing and adding an address book going to tools ---> services or tools --> email accounts
depending on what mode of Outlook you have , corporate or IMO
0
 

Author Comment

by:holcrofts
ID: 12225551
Thanks for your help on this.   I tried removing and adding the address book, but that did not work.    I then tried running a repair installation of office, but again that did not work, so in the end I backed up all the information, uninstalled, and reinstalled office which solved the problem.   A strange one though.   Many thanks again.
0
 

Accepted Solution

by:
modulo earned 0 total points
ID: 12867527
PAQed with points refunded (125)

modulo
Community Support Moderator
0

Featured Post

Fill in the form and get your FREE NFR key NOW!

Veeam is happy to provide a FREE NFR server license to certified engineers, trainers, and bloggers.  It allows for the non‑production use of Veeam Agent for Microsoft Windows. This license is valid for five workstations and two servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 trialware OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their Exchange server is no longer available or other critical issues with Exchange server or impo…
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

885 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question