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Each time we open up Outlook 2002 we keep on getting a message "The Data File Mailbox (user name) was not closed properly, file is being checked for problems"

Posted on 2004-10-01
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Last Modified: 2010-04-08
Each time we open up Outlook 2002 we keep on getting a message "The Data File Mailbox (user name) was not closed properly, file is being checked for problems" the same thing happens for the archive files.  Finally once you are in outlook it will work intermitently until it locks up.  Any suggestions?  We have completely uninstalled and re-installed the software.  We have installed all the updates.  What next?
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Question by:kkuvish
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sunray_2003 earned 1500 total points
ID: 12202529
Is this outlook connected to exchange server ?

You may want to try these one by one

a)Open outlook .Go to help menu and click "Detect and repair". Check if this would help.

b) Repair PST : http://www.slipstick.com/problems/scanpst.htm

c)Also take a backup of all emails and go to control panel ---> mail --> delete the profile and recreate one again
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by:kkuvish
ID: 12203045
We are connected to an exchange server.
We did the "Detect and repair"
We have not recreated the profile.
We realized that the user had 7000 emails in the immediate inbox.
Once deleting some of these messages so far seems to clear up the problem.
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