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help with new game cards plz!!!!

Posted on 2004-10-01
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Last Modified: 2010-04-26
Ok i got new asus v9999 gamer edition 6800 card my system is 3200 athlon 64 w/ msi motherboard k8n neo platinum edition. 2 512 3200 ram. when i put the card in and after instilling software my copmuter crashes and reboots. A blue screen comes up saying something but it goes so fast i can not read the page. 1 can i make the page stay up so i can read it? if i could read it i mit see whats going on but if u know what is cuaseing this plz help!!!!!!!!! i'm realy upset anyways i'm just wondering if it's conflic or bad card, and if i can make the err screen freeze so i can atleast read what it says.
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Question by:okie1972
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by:Callandor
ID: 12202683
When you install a new video card, it's a good idea to remove the old video driver first.  Boot into safe mode with the old card installed, go into device manager and remove the video card drivers, power down and swap video cards, and boot up again.  You should be prompted for your new video card drivers at this point.
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Expert Comment

by:hateralligator
ID: 12212853
Yeah, if you have anything other than windows XP, then you are going to have a problem with new video card drivers. XP Doesn't have the same problems as past versions because XP will shadow any video card drivers not in use. However, if you are running anything other than XP, you have to uninstall the drivers for the previous video card before you can install new ones.
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by:okie1972
ID: 12214264
well i have xp pro but they said it was a bad card but how do i get in safe mode in xp pro? cuase i left the drivers in and when i get new card i don't want them hurting the card . thx for your time!!!!!
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Callandor earned 125 total points
ID: 12214274
Hit F8 while it's booting, and you should see that option.  http://support.microsoft.com/default.aspx?kbid=315222
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