kjorviss
asked on
All Administrative Tool shortcuts do not work after System State restore
Hi Guys,
I had to restore the system state on one of my Windows 2003 servers. The restore has been perfectly sucessfull, apart from one problem.
As soon as I had restarted the machine after the restore I tried to start "Active Directory Users and Computers" and recieved a message saying " This action is only vaild for products that are currently installed".
On investigation I have found that ALL the Administrative Tools are affected, for any user that logs onto the server. When I look at the properties of any of the shortcuts the target box is empty and grayed out! When I look at the permissions, there is an unknown account mentioned, in every shortcut. If I try to remove the user I receive a message saying that the user cannot be removed as it is inheriting its permissions from it parent!
Has anyone come across this before?? Is this a symptom of restoring the Sytem State or did I do something wrong? I have never seen anything like this before and the MS Knowledge Base sheds no light on this either.
Is there anyway I can correct this problem without manually recreating all the shortcuts??
Thanks
Kevin
I had to restore the system state on one of my Windows 2003 servers. The restore has been perfectly sucessfull, apart from one problem.
As soon as I had restarted the machine after the restore I tried to start "Active Directory Users and Computers" and recieved a message saying " This action is only vaild for products that are currently installed".
On investigation I have found that ALL the Administrative Tools are affected, for any user that logs onto the server. When I look at the properties of any of the shortcuts the target box is empty and grayed out! When I look at the permissions, there is an unknown account mentioned, in every shortcut. If I try to remove the user I receive a message saying that the user cannot be removed as it is inheriting its permissions from it parent!
Has anyone come across this before?? Is this a symptom of restoring the Sytem State or did I do something wrong? I have never seen anything like this before and the MS Knowledge Base sheds no light on this either.
Is there anyway I can correct this problem without manually recreating all the shortcuts??
Thanks
Kevin
Reinstall the Windows Server 2003 Administration Tools Pack (http://www.microsoft.com/downloads/details.aspx?FamilyID=c16ae515-c8f4-47ef-a1e4-a8dcbacff8e3&displaylang=en). This will give you all your Administrative tools back. I don't know why your system restore wiped out the tools. Maybe the system restore point was made prior to the first installation of the tools.
ASKER
Its not just the tools from the admin pack, but ALL the tools that come in a default install such as DNS and DHCP mangers. I had installed the adminpack as well and the shortcuts to those were affected as well.
Thanks
Kevin
Thanks
Kevin
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ASKER
The server is a domian controller, but reinstalling the admin pack fixed the problem!The unknown account is still there though.... Cannot track that one down though, could it be the local admin account??
Thanks
Kevin
Thanks
Kevin
I'm glad it worked. The unknown account is probably not local since the local accounts are not used on a DC. It's probably a deleted account that might have had domain admin rights at one time.