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ctrevino30

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Can't boot up computer, receive error OS/2 !!SYS01475 and OS/2 !!SYS02027 using windows XP

I had to go out and fix an extremely slow system (Sony PCV-RX560) and their internet connection - couldn't access net. I did a thorough cleaning of the system using ad-aware, BHO hijacker software and Norton Anti-virus - found 1 virus labeled bloodhound.w32.ep. After I rebooted I hear the POST, two error messages are displayed "OS/2 !!SYS01475" and "OS/2 !!SYS02027 but I can't get past that point.

The system stops at this point and fails to load the O/S. I reset the computer and again, I can't get past this point. I am able to get past this point and boot up  when I have the Norton CD in the cd drive, I can boot up to windows. Two options appear "boot from hard disk" or "boot from CD". I select "boot from disc" and the O/S loads up fine.

I got so frustrated with the computer I reformatted the drive and re-installed windows xp using the recovery discs provided by Sony. Didn't work, still get the error message above and won't boot unless I have the norton CD in the drive.

2. Our second solution ,if it had to do with the boot record, was to upgrade to a bigger drive.  Since the drive was a completely different hard drive and if it had to do with the boot record then should have worked right?  Wrong, I still receive the same error messages. How can I still be receiving the same error messages with a completely new drive?
 

I have done research but to no vail. I need help from the Big Dogs on this one.  
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andymsmith18

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andymsmith18

all so if that dont work use the recovery concle and the fixmbr and fixboot cmds see this link http://www.wown.com/j_helmig/wxprcons.htm
You don't have an old floppy in the drive that's being picked  up at boottime do you?
If it's not something so simple, you could try running FDISK /MBR
from a windows 98 boot disk.

Dave
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Thanks for your input people. Can you elaborate more on "boot to os/2"? What exactly is this function calling for if it is set in the bios?
os2 is a boot loader cauled from the bios of a lot of computers if its set to enabled or yes and you dont have the os2 boot files you get the error your having
Sorry for the late response but It worked! The setting was to boot up to a legacy drive in the bios. I switched it over back to the good ole hard drive and it worked! Thanks!