I had to go out and fix an extremely slow system (Sony PCV-RX560) and their internet connection - couldn't access net. I did a thorough cleaning of the system using ad-aware, BHO hijacker software and Norton Anti-virus - found 1 virus labeled bloodhound.w32.ep. After I rebooted I hear the POST, two error messages are displayed "OS/2 !!SYS01475" and "OS/2 !!SYS02027 but I can't get past that point.
The system stops at this point and fails to load the O/S. I reset the computer and again, I can't get past this point. I am able to get past this point and boot up when I have the Norton CD in the cd drive, I can boot up to windows. Two options appear "boot from hard disk" or "boot from CD". I select "boot from disc" and the O/S loads up fine.
I got so frustrated with the computer I reformatted the drive and re-installed windows xp using the recovery discs provided by Sony. Didn't work, still get the error message above and won't boot unless I have the norton CD in the drive.
2. Our second solution ,if it had to do with the boot record, was to upgrade to a bigger drive. Since the drive was a completely different hard drive and if it had to do with the boot record then should have worked right? Wrong, I still receive the same error messages. How can I still be receiving the same error messages with a completely new drive?
I have done research but to no vail. I need help from the Big Dogs on this one.