blinking cursor when booting
Posted on 2004-10-02
my girlfriend brought home a computer from her office that she said wasnt working and asked me to fix it. i've never seen a computer do this before so i thought i'd post a question about it before i do serious damage to it. When i turn the power on it goes through the boot up tests (lists amount of memory, drives, etc.) then goes directly to a blank screen with a blinking cursor in the top left of the screen. No keyboard commands work here, all it does is beep when i touch a key.
i was pretty sure it was the a problem with the hard drive, so just to make sure i put it in a working system and tried booting, to no avail. same thing happened. i tried two other drives in that same working system and they both worked, so i am pretty sure the problem is with the hard drive. i also ran a boot floppy diagnostics program to check the disk and after 3 different tests it reported the drive had no errors. so if there are no physical errors with the drive then it must be software related, right? and if so how do i go about finding out? i really dont want to lose any information on the drive seeing as how it belongs to my girlfriends place of work. any help would be much appreciated here.