Solved

XP SP2 installed.

Posted on 2004-10-03
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Last Modified: 2008-02-01
Since I have installed SP2, I have been prompted to activate. I have done this by phone as it cannot do it via my Internet connection. I have followed the steps, rang the number, entered the code and it has been accepted. I can then use it ok. When I switch off and back on again, I have to go through the same procedure. I have copied both sets of codes so that I don't have to ring up, but am getting fed up having to do this every time I switch off/on the PC. I have looked in the registry at:-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion] and it had "RegDone"=""
I changed this to 1, but still no joy. I was able to register no problem when I originally setup the system.

Any ideas??

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Question by:derektidswell
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9 Comments
 
LVL 65

Expert Comment

by:SheharyaarSaahil
ID: 12212478
hmmmmmm have seen many people suffering from this problem after installing sp2.... e.g.

XP Pro ask to be activated after every reboot after SP2
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21151915.html

XP Activation issues after SP2
http://forums.anandtech.com/messageview.aspx?catid=34&threadid=1392897&enterthread=y

and ofcourse MS has not uploaded any information on it..... so can u manage to call MS :-?
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LVL 27

Expert Comment

by:Asta Cu
ID: 12212575
Listening, since a friend just upgraded.  I have as well a while ago, but not experienced these problems.
Asta
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LVL 27

Expert Comment

by:Asta Cu
ID: 12212595
Just to make sure ... Is this a Tablet PC?  An acquaintance had this problem when upgrade didn't take and this should have been fixed in SP2... resource:
http://support.microsoft.com/?kbid=815361
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Expert Comment

by:qfren
ID: 12214235
*listening+learning*
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LVL 6

Expert Comment

by:engineer_dell
ID: 12214634
Hi!!
When Tried to Boot the computer in safe mode found the Product ID to be of a OEM
installation rather than a Retail  Installation ID. Even After uninstallating the
Service Pack 2 from the computer Doesn't resolves the issue.

To resolve this issue try these steps,
1. Restart the computer in safe mode with Administrative A/c
2. Start Windows Explorer.
3. On the Tools menu, click Folder options .
4. Click the View tab.
5. Under Hidden files and folders, click to select Show hidden files and folders,
and then click to clear the Hide protected  operating system files (Recommended)
check box.
6. Click Yes when the dialog box that confirms that you want to display these files
appears.
7. Double-click the drive where you installed Windows XP to display a list of the
folders. If is important to click the  correct drive.
8. Open the System Volume Information folder. This folder is unavailable and
appears dimmed because it is set as a  super-hidden folder.
9. rename the file c:\windows\system32\wpa.dbl to c:\windows\system32\wpa.old
10.rename the file c:\windows\system32\wpa.bak to c:\windows\system32\wpa.dbl
11.restart the computer
12.Computer Boots to the desktop Without Any Error Messages

And let me know the steps
GOOD LUCK
Ritesh
Dell Support Professional.
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Author Comment

by:derektidswell
ID: 12322305
I tried all the above and in the end called Microsoft. I got round the problem by deleting the following files while in safe mode as an administrator:-

C:\windows\system32 reset5.DT1
reset5.DT2
reset5.DT3
reset5.DAT
reset5.exe
RESETSERVICE.EXE

I then rebooted normally, re-activated, rebooted and all was ok.

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LVL 27

Expert Comment

by:Asta Cu
ID: 12322419
Good news, indeed.  Thanks for sharing the solution; to get special handling help with this, just post in Community Support as a zero point question.
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Accepted Solution

by:
modulo earned 0 total points
ID: 12689393
PAQed with points refunded (500)

modulo
Community Support Moderator
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