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Replace CD-DVD drive on laptop

I have a Gateway 200ARC laptop and the CD-DVD drive doesn't work.  I found a replacement drive on-line, but need to know how to get in the case to replace this.  I removed all the screws from the bottom of the case, but the laptop still won't open.  Are there any hidden screws or do I need to take the keyboard out first?
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Hertzberg
Asked:
Hertzberg
1 Solution
 
Danny ChildIT ManagerCommented:
There's a little info here:
http://support.gateway.com/s/Mobile/Gateway/200ARC/3501609nv.shtml
but not a proper hardware manual.
There's an email link there and you might be able to get a hardware manual directly.

most laptop cases are a bit awkward to get to, so unless you're feeling brave, I might be tempted to take it into a shop - they should only charge about 30 minutes labour.  
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Danny ChildIT ManagerCommented:
Hertzberg - how did you get on with this?
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a1a22292Commented:
I would be surprised to find that you have to take the case apart to get the CD ROM drive out.  Usually they are a modular unit that plugs in.  Have you tried removing the screws around the CD ROM (Usually there are 3) and then tugging the drive unit out?

Let me know
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HertzbergAuthor Commented:
I ended up figuring out how to open the case and was able to take out the CD-ROM.  I wasn't able to pull the drive without opening the case, but with a little investigation I got it open.  Had to remove the keyboard first to get at some of the screws.  

Gateway support was totally unhelpful.  
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DarthModCommented:
PAQed with points (250) refunded

DarthMod
Community Support Moderator
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