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GFI WebMon

Posted on 2004-10-03
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876 Views
Last Modified: 2012-06-21
Hi,
I installed GFI Web Monitor on a server running Windows2003 enterprise and ISA 2004. When I try to run the WebMon shortcut on my programs list, an internet explorer window pops up and some kind of unresolveda URL is there on the address bar. I did not see any windows like the one shown in GFI's documention. Only a "Page cannot be displayed" error message appears. Can anyone help me in solving this question?
Thanks,
Sarmad.
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Question by:Sarmad7906
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6 Comments
 
LVL 12

Expert Comment

by:Mazaraat
ID: 12222763
When trying to go gto the WEbmon, what is the address you enter?

I use http://monitor.isa/

from any workstation, might require admin privs
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Author Comment

by:Sarmad7906
ID: 12225416
yes that's correct
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Author Comment

by:Sarmad7906
ID: 12225418
i have admin level...but it is not working
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If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 12

Expert Comment

by:Mazaraat
ID: 12228628
I would check to see if all of your IIS service are functioning, check event log for errors.  If nothing is obvious on either of those, reinstall the Webmon I had to do that once before also due to browser refresh issue.
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Author Comment

by:Sarmad7906
ID: 12274061
IIS is running, no IIS problems is here.
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LVL 12

Accepted Solution

by:
Mazaraat earned 125 total points
ID: 12277826
When reinstalling make sure to follow this procedure:
UNinstall the GFIwebmon on the ISA server
restart the ISA services: http://support.microsoft.com/?kbid=300879
Reinstall the GFIwebmon on the ISA server
restart the ISA services: http://support.microsoft.com/?kbid=300879

Goto browser on the ISA server enter: Http://monitor/isa
Be patient, on slower machines this takes a few minutes to come up

if you are still unable to view the information I would look at your ISA logs, your ISA may be filtering/blocking it

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