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GFI WebMon

Posted on 2004-10-03
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Last Modified: 2012-06-21
Hi,
I installed GFI Web Monitor on a server running Windows2003 enterprise and ISA 2004. When I try to run the WebMon shortcut on my programs list, an internet explorer window pops up and some kind of unresolveda URL is there on the address bar. I did not see any windows like the one shown in GFI's documention. Only a "Page cannot be displayed" error message appears. Can anyone help me in solving this question?
Thanks,
Sarmad.
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Question by:Sarmad7906
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6 Comments
 
LVL 12

Expert Comment

by:Mazaraat
ID: 12222763
When trying to go gto the WEbmon, what is the address you enter?

I use http://monitor.isa/

from any workstation, might require admin privs
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Author Comment

by:Sarmad7906
ID: 12225416
yes that's correct
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Author Comment

by:Sarmad7906
ID: 12225418
i have admin level...but it is not working
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LVL 12

Expert Comment

by:Mazaraat
ID: 12228628
I would check to see if all of your IIS service are functioning, check event log for errors.  If nothing is obvious on either of those, reinstall the Webmon I had to do that once before also due to browser refresh issue.
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Author Comment

by:Sarmad7906
ID: 12274061
IIS is running, no IIS problems is here.
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LVL 12

Accepted Solution

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Mazaraat earned 375 total points
ID: 12277826
When reinstalling make sure to follow this procedure:
UNinstall the GFIwebmon on the ISA server
restart the ISA services: http://support.microsoft.com/?kbid=300879
Reinstall the GFIwebmon on the ISA server
restart the ISA services: http://support.microsoft.com/?kbid=300879

Goto browser on the ISA server enter: Http://monitor/isa
Be patient, on slower machines this takes a few minutes to come up

if you are still unable to view the information I would look at your ISA logs, your ISA may be filtering/blocking it

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