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Unable to Connect

Posted on 2004-10-04
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Last Modified: 2010-04-08
I am using Outlook 2003 on and XP system (with SP2) and I recently been getting messages that Outlook is Unable to connect to my PST which is on a network drive.  The suggestioin to shut down all email programs and start again doesn't help.
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Question by:piperglen
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sunray_2003 earned 250 total points
ID: 12223094
With Sp2 there could be issues with inbuilt firewall. Try to turn off inbuilt firewall in Sp2. Try to navigate to the network drive using My computer to see if you can actually access the PST file.
Check for permissions by right-clicking the PST file and going to sharing and security and also go to properties to see if it read only

Then open Outlook
go to file ---> open ---> outlook data file and point to that location again to see if there would be any difference
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