Outlook 2002 constantly freezing and/or won't open
Posted on 2004-10-04
Lately I have been experiencing problems whenever I try to run Outlook 2002 (Windows XP Professional on a Toshiba Satellite 1905-S303).
Most of the time, when I click to open the program, it appears nothing happens. However, when I check under Task Manager, I find that Outlook.exe is indeed running (sometimes multiple copies). The only thing I can do then is to kill each process and try to open it again. At that stage it will sometimes run but most of the time asks me to start in Safe Mode. Also, quite often when I attempt to shut Outlook back down, I get a message that it's having problems with my Personal Folders.
Lastly, I have noticed that when addressing a new email, I click "To:" to bring up contacts and there are TWO folders called contacts. Could this be contributing to the problem?
Thanks for your advice...