Cannot uninstall Canon Multipass Suite, and now keep getting 'MpDBlf.dll' file missing!
Posted on 2004-10-04
Tried to uninstall and install canon multipass suite 4.00 and have failed!! When uninstalling with add/remove it goes to the wizard but after clicking 'change/remove' button there is nothing showing to remove. But the multipass icon is still on my desktop and will not go away. Then when I try to re-install the multipass suite it fails halfway through with a 'filename, directory name, or volume label syntax is incorrect' error for the 'Fax Files'. Also still have a canon file in 'program files'.
I have been through Canon support all day with no luck, and am waiting for someone higher up the chain to call back. Have tried downloading the latest version of multipass aswell.
Since I have had this problem I now keep getting the message 'failed to load MpDBlf.dll' when going through menus in internet explorer. I saw that this came up a couple of times in the forum but no solution was posted.
Can anyone help as I need to use the multifunction (MPC600f) for work!