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dell latitude d500 driver problem

Posted on 2004-10-04
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Last Modified: 2008-01-09
hi
last year i purchased one dell latitude d500 model laptop.
unfortunatley i lost my windows xp os cd and drivers and utilities cd.
last week i formatted my laptop and installed windows xp professional from an another cd.before in my laptop i used windows xp home edition. later i downloaded the drivers from dell site by giving my service tag number.
http://support.euro.dell.com/ae/en/filelib/system.asp?st=2XPMV0J
i installed the drivers for VGA, Modem, Sound and etc..it is working fine.
but when i goto device manager i getting the yellow question mark mentioning other devices.
below that there is two yellow exclamation marks and mentioning one is "network controller" and the other is "universal serial bus ((USB) controller".
i coudn't find any drivers for fixing this problem from the site. can anyone help me to solve this
problem?
thanks
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Question by:jojoojack
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6 Comments
 
LVL 69

Accepted Solution

by:
Callandor earned 125 total points
ID: 12220333
You will probably need service pack 1 to fix the USB drivers, and you will need the specific motherboard (laptop) driver from Dell for the network driver.
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Author Comment

by:jojoojack
ID: 12220462

hi
i fixed the problem for USB controller by installing service pack 1.
i installed the chipset driver from the dell site. but the same error ("network controller") is still there.
i installed the network card driver , it is also working fine. (intel (R)PRO/100 VE network connection).
i can connect to lan through this network card.
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LVL 69

Expert Comment

by:Callandor
ID: 12220633
Is everything working at this point, then?  If it's just a matter of getting rid of that message, you could try removing that specific driver in device manager.
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Author Comment

by:jojoojack
ID: 12220890
is this drivermaybe for the wireless lan driver?
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Author Comment

by:jojoojack
ID: 12221197
hi
i got the problem that,it is the wireless lan driver problem.
i got it from the same site and it is working fine, my wireless lan also.
thanks for taking  attention to my question.

bye
0
 
LVL 69

Expert Comment

by:Callandor
ID: 12221431
I'm glad it's all working - don't forget to close this question:
http://www.experts-exchange.com/help.jsp#hi67
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