I'm having some trouble getting a desktop faxing solution to gel with a customers exchange setup and could use some help.
In a nut shell basically you load the fax client and point it to the customers mail server or to a a server that will accept smtp relays. In this case I have it pointed to the customers Backend exchange server. When you use the fax client to fax from your desktop it encyrpts the message then passes it to the mail server, the mail server should then pass it to the fax servers that will que it up to be faxed. The fax servers are administered by the vendor that provides the service.
When I attempt to send a fax thru the software I immediately get a System Administrator email stating that there was a communication error with the recipients email server bla bla bla Nonstandard smtp line terminator.
Can any of you explain this error to me? I did a google but came up short...
The customer feels that it is not thier issue, but personally I feel like thier server is the one having the problem.
They have a BE xchange server that passes it to a FE xchange server that passes it to a Symantec mail security sever or some such. I know it's nothing to do with relaying, because I can do that all day long it's only when I fax from the client.
Maybe the encryption is causing the problem?
Any help would be appreciated.