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  • Status: Solved
  • Priority: Medium
  • Security: Public
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Outlook does not run after uninstalling GorupWise

On my laptop I use Outlook XP for my personal use, and I installed GroupWise for my job email. After the installation, GroupWise took over Outlook, and both softwares were mirrored, with the Outlook data files stored in the server.
After researching, I learnt that Outlook and GroupWise do not work well together, so I unistalled GroupWise, but now when I start Outlook, I get this error message:

"Unable to open default email folders. An unexpected error has occurred. MAPI was unable to load the information service from gwmsp1.dll. Be sure the service is correctly installed and configured."

I already unistalled and reinstalled Outlook, but the problem is still there.

Please help.
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murena71mx
Asked:
murena71mx
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1 Solution
 
Pushpakumara MahagamageVPCommented:
so you have to re criate your mail profile...

it will fix your issue...

start settings contal panel -> email -> show profile -> new ->..........


Push

http://support.microsoft.com/default.aspx?kbid=287072
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Pushpakumara MahagamageVPCommented:
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