Outlook does not run after uninstalling GorupWise

Posted on 2004-10-04
Medium Priority
Last Modified: 2008-01-09
On my laptop I use Outlook XP for my personal use, and I installed GroupWise for my job email. After the installation, GroupWise took over Outlook, and both softwares were mirrored, with the Outlook data files stored in the server.
After researching, I learnt that Outlook and GroupWise do not work well together, so I unistalled GroupWise, but now when I start Outlook, I get this error message:

"Unable to open default email folders. An unexpected error has occurred. MAPI was unable to load the information service from gwmsp1.dll. Be sure the service is correctly installed and configured."

I already unistalled and reinstalled Outlook, but the problem is still there.

Please help.
Question by:murena71mx
  • 2

Accepted Solution

Pushpakumara Mahagamage earned 1200 total points
ID: 12223856
so you have to re criate your mail profile...

it will fix your issue...

start settings contal panel -> email -> show profile -> new ->..........



Expert Comment

by:Pushpakumara Mahagamage
ID: 12223860

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