OWA 2003 not showing message body after IP change

Posted on 2004-10-04
Medium Priority
Last Modified: 2008-02-01
Here's the situation:
Platform - Windows Server 2003
Exchange Server 2003 SP1
Everything was working fine, but today I had to change the IP address of the exchange server and now OWA let's you loggin with no problem, and it let's you see the e-mail header including if you've replied etc, but does no show the message body, just a blank page!  And if the message includes an attachment OWA returns a 404 "Page cannot be found" error!  Other simptoms are, reply and forward do not work, just return a blank page, but sending a new message and accessing the GAL works just fine!!!
DNS, WINS, Outlook client connect either on the LAN, through VPN or RPC over HTTPS works normaly with no problems at all!

I hope you're not as stumped as I am.
If anybody has any clue on what might be going on, I would greatly appreciate your input.
Question by:nuno0351
LVL 104

Accepted Solution

Sembee earned 750 total points
ID: 12224042
While changing the IP address shouldn't cause a problem for Exchange you have to be very careful with making such a modification.
I presume you have rebooted after making the change?

Otherwise go through the Exchange, IIS and networking configuration very carefully for any trace of the old IP address.
You also need to make sure that every DNS server you have internally is reflecting the new IP address of the server, plus any other name that it is known by (server1, mail.domain.com etc).
You may have to flush out the DNS cache on the DNS servers and the clients by hand to get them to update to the new address correctly.


Author Comment

ID: 12227329
Thanks Simon,
As you know, the easiest answer is always the correct one!!!
A reboot fixed the problem!
This of course after I triple checked all services for old IP's and config errors and searched the registry for the old IP!!!

How do I give you the points?  I'm new to this.


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