Solved

When run report with Mozilla FireFox 1.0, the crystal toolbar has hid

Posted on 2004-10-05
6
926 Views
Last Modified: 2008-02-26
Hi Expert!

I create report by crystal report 10.0. When I run it with IE 6.0 sp1, It's not problem. But when I run report with  Mozilla FireFox 0.8, Mozilla FireFox 1.0 and Mozilla 1.7.2, the crystal toolbar has hid. The both kind brower were installed in Windows 2000.

Pls send to me the your solve. Why was it have problem with mozilla brower?
Thank alot.
0
Comment
Question by:pn97yenninh
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
6 Comments
 
LVL 42

Accepted Solution

by:
frodoman earned 25 total points
ID: 12227039
You can try using a different viewer and see if that works better w/ Mozilla, but in my experience it's hit or miss using anything other than IE5.5+.  I'd say definately stay away from the Active-X viewer as that seems to be very troublesome outside of IE.  The DHTML viewer seems fairly consistent across browsers.

frodoman
0
 
LVL 26

Assisted Solution

by:Kurt Reinhardt
Kurt Reinhardt earned 25 total points
ID: 12240061
Unfortunately, Mozilla isn't supported by Business Objects.  The only supported browsers are IE, Netscape and Safari (and only specific versions of each).  Please review the following whitepaper from Business Objects:

http://support.businessobjects.com/communityCS/TechnicalPapers/cr10_supported_platforms.pdf

In general, you might get this to work using a different viewer, such as the DHTML viewer.  I would avoid trying to deploy this in a production environment, however, due to the lack of support.

~Kurt
0
 
LVL 26

Expert Comment

by:Kurt Reinhardt
ID: 12456600
Valid comments from both frodoman and rhinok.  Both of us indicate that the browser used by the poster is not supported and recommend another browser.  

Recommend point split.

~Kurt
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I hate sub reports and always consider them the last resort in any reporting solution.  The negative effect on performance and maintainability is just not worth the easy ride they give the report writer.  Nine times out of ten reporting requirements…
There have always been a lot of questions related to when Crystal Reports evaluates report components (such as formulas, summaries, cross-tabs, charts, to name a few examples). Crystal Reports uses a two-pass reporting process to provide greater …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question