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VB setup Installation Error - EventID 1002

Posted on 2004-10-05
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Last Modified: 2010-05-02
I have create a setup using P & D wizard and installed on w2k and Win-Xp-SP2 machine.

It is installed on W2K machine successfully, but on xp machine it hangs up at the time of installation.

FYI, I am not using any database component, however it is db application and using crystal report 8.5.

But on some other XP-SP2 machine it is working fine.

I also looked application in event viewer, it show application error  of Event ID - 1002.

I try to find out the solution, but did not get anything.

Can anyone hlp me in this matter?
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Question by:sonashish
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9 Comments
 
LVL 101

Expert Comment

by:mlmcc
ID: 12227197
Any idea what the difference is between the XP machines?

Crystal 8.5 was not tested on XP but that shouldn't cause install problems.  

mlmcc
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LVL 2

Author Comment

by:sonashish
ID: 12235302
No diference between that except this machine is freshly installed with SP2. No other software installed there, not event MS office also.

But CR report are working on other machine.
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LVL 101

Expert Comment

by:mlmcc
ID: 12255466
Did you install the application on the other machines before or after SP2?

If before then maybe rebuld the machine and install the app then SP2 if that is possible.

mlmcc
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LVL 2

Author Comment

by:sonashish
ID: 12256361
I tried this option also. One thing I noticed, it install the application perfectly, but it wont create the program group as well not add in the registry. However application runs perfectly.

If go to Control Panel > Add Remove Program, I dont find my application, because of not adding in registry so it is not appearing here.

I want that my application must have option for uninstallation.

Ashish
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LVL 101

Expert Comment

by:mlmcc
ID: 12264657
You say it runs on the XP machine?

This may be an XP problem.  Have you considered adding a linking question in the XP topic area?

mlmcc
0
 
LVL 2

Author Comment

by:sonashish
ID: 12338546
I sort out the solution. Installed SP2, then I iinstalled Sp1 and SP2 reepectively, and problem is sort out automatically.

Please close the ticker, I dont find anyone who are eligible for the point.

Ashish
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LVL 2

Author Comment

by:sonashish
ID: 12344508
Please refund point.
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Accepted Solution

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modulo earned 0 total points
ID: 12534384
Closed, 50 points refunded.

modulo
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