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Thaaron

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"Clip Art on Office online" is missing

When I try to insert clip art on a particular workstation running Office 2003 Pro it used to have an option on the bottom right corner of the screen called "Clip Art on Office online".  Now that option is missing.  Also when I go into the Microsoft Clip Organizer the "Clips Online" button is greyed out.  It is working fine from other workstations on our network.  Does anyone have some ideas on how to get this going again?
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Asta Cu
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Have you checked here for updates as well as downloading any available clipart for your environment to see if this helps?
http://office.microsoft.com/en-us/officeupdate/default.aspx
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Asta Cu
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Thaaron

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All updates are installed.  I referenced the KB's you mentioned but they did not seem to help either.  I'll try the repair option next.
At one point, after upgrading XP to SP2, had some related problems and it was "pop up" blocker related, so this may apply to you as well:
http://support.microsoft.com/default.aspx?scid=kb;en-us;883972&Product=off2003
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ASKER

I tried the re-install and disabling the pop up blocker, but still no dice.  At this point I think I may need to try completey uninstalling, the re-installing Office.  I'd like to find a more elegant solution if possible.
If you're not in an urgent time-based situation, wait, others may have remedies.
Asta
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ASKER

I'll most likely remove and re-install tomorrow.  Any last minute ideas?
More than one User account on that system?  
Don't give up yet, sent this link to one of top Office Experts, perhaps he can help.
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Thank you, Brad.  Hopeful your information is it!
":0) Asta
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ASKER

That did it, thanks Brad!

I'm going to split the points as follows:

400 to Brad for the correct answer
100 to astaec for his troubleshooting efforts.
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ASKER

I went a little too quickly and did not split the points.  Moderator, can you please split them as defined above?

Thanks.
That's OK, Thaaron, I'm happy Brad could help you resolve the issue.
":0) Asta
Points are not that important, really.  Can't buy bread with it (smiling).

But if you feel that I added value to your process here, you can always use the "feedback" link next to one of my questions to let me know.

Bottom line, I'm happy that you are.

Asta
Thaaron,
Asta may have been reluctant to reopen the question for a proper point split, but I'm not.

I would have never tried answering the question without Asta's specific request.
Brad
Brad, you're very thoughtful, and responsive.  Please let it stand, feels 100% perfect as is.  Thanks for coming here and finding "THE" solution and posting it.  All good.  ":0) Asta
Thank you.