Error Message when opening attachments or inserting attachments

I get an error message when I try to open up an attachment or insert a file as an attachment in MS Outlook 2000.  The message says: "Can't create file: <filename> Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder."  There is nothing wrong that I can see with the permission, the pst file is on the local HD and so is the file, the user has access to both.  What should I be looking at?  I checked Microsft's site and the only help I could get was to delete a FORM file located in the profile directory of the user, but that didn't help. Please advice.

TK
tomasz_kAsked:
Who is Participating?
 
travalConnect With a Mentor Commented:
1.  delete everything in the c:\windows\temp and C:\Documents and Settings\<username>\Local Settings\Temporary Internet Files folders and try again
2.  this can be caused by a bad Windows Profile, log on as another user (local admin or whatever), create a profile with the same PST file, and see if you can reproduce the problem

See this too:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;198083
0
 
tomasz_kAuthor Commented:
The problem was permissions, the TEMP folder in WINNT\ did not allow the user the make any changes.  I would not even bother checking it, untill you mentioned it.  Thanks.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.