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Error Message when opening attachments or inserting attachments

Posted on 2004-10-05
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Last Modified: 2010-04-08
I get an error message when I try to open up an attachment or insert a file as an attachment in MS Outlook 2000.  The message says: "Can't create file: <filename> Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder."  There is nothing wrong that I can see with the permission, the pst file is on the local HD and so is the file, the user has access to both.  What should I be looking at?  I checked Microsft's site and the only help I could get was to delete a FORM file located in the profile directory of the user, but that didn't help. Please advice.

TK
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Question by:tomasz_k
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traval earned 500 total points
ID: 12228873
1.  delete everything in the c:\windows\temp and C:\Documents and Settings\<username>\Local Settings\Temporary Internet Files folders and try again
2.  this can be caused by a bad Windows Profile, log on as another user (local admin or whatever), create a profile with the same PST file, and see if you can reproduce the problem

See this too:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;198083
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by:tomasz_k
ID: 12229274
The problem was permissions, the TEMP folder in WINNT\ did not allow the user the make any changes.  I would not even bother checking it, untill you mentioned it.  Thanks.
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