Dial-up connection naming error

I have a customers PC and when I try to create a dial-up connection I get an error when typing in a name for the connection.

error:

"connectname" is not a valid name. The entry name must contain at least one character that is not a space and connot beging witha preiod. Choose a different name.

I have tried the default name that is creted, and I have tried several others all result in the same message. I have scanned for viruses as well as spyware/adware. Any thoughts on the cause of this?

Thanks
comteksoAsked:
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cfairleyConnect With a Mentor Commented:
I do not know if you saw this previous post or not, but here it is:

http://www.experts-exchange.com/Operating_Systems/Q_20803479.html
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SheharyaarSaahilCommented:
Hello comtekso =)

Are u sure its the Exact error and not the one which is given in the following MSKB article ??

"Connection to <Number> Is Not a Valid Name" Error Message Occurs If You Create a Dial-Up Networking Connection
http://support.microsoft.com/?id=319162
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comteksoAuthor Commented:
It is the exact error message in the original message
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comteksoAuthor Commented:
I have followed the steps in the MS KB and ran thru the Win2k upgrade proceedure but still have the exact smae problem.
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