Solved

Trojan removal "downloader.keenval.O"

Posted on 2004-10-05
3
627 Views
Last Modified: 2010-04-11
OS: Windows ME

AVG anti-virus has identified "downloader.keenval.O" as being present on one of my co-worker's home machines, but will not remove it.

Apparently she picked it up from Kazaa....this is a new variation of the popular trojan, and there is little documentation on it.

AdAware/S&D Spybot don't even see it.

Sorry for those of you looking for cheap/cheesy points.  This one requires real work...I already Googled it.

All I can find are posts from people looking to get rid of it.  I have an email into GrisSoft, but have not heard back from them.

Oh yeah...just in case any Lounge Lizards see this post...fdisk and format are NOT an option.

 

0
Comment
Question by:HeadIdiot
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 65

Accepted Solution

by:
SheharyaarSaahil earned 175 total points
ID: 12232309
>> AVG anti-virus has identified "downloader.keenval.O" as being present on one of my co-worker's home machines, but will not remove it.

AVG does such things..... when the infected files are being in used or u dont have permissions,,,, but the OS here is WinME,,, it cannot be a permission problem coz no NTFS drive !!

So the first case... files are in use... and to cure it, u can try running AVG in safemode,,, and remember to disabe ur system restore before cleaning the system !!

Also consider running Disk Cleanup on ur hard drive to delete all temp and temp internet files !!
reboot back in normal mode to check if any progress or not ??
0
 
LVL 4

Author Comment

by:HeadIdiot
ID: 12232498
I'll hve her check it and will post again tomorrow.
Thanks.
0
 
LVL 2

Expert Comment

by:visualcoat
ID: 12236740
go to www.avast.com and download a copy of there home eddition AV. Avast AV software alows you to do a scan before boot-up which can clean infected active files. You might have to run the scan 2 time but it will most likely clean your trojan.

http://www.avast.com/eng/down_home.html
0

Featured Post

Put Machine Learning to Work--Protect Your Clients

Machine learning means Smarter Cybersecurity™ Solutions.
As technology continues to advance, managing and analyzing massive data sets just can’t be accomplished by humans alone. It requires huge amounts of memory and storage, as well as the high-speed power of the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Liquid Web and Plesk discuss how to simplify server management with a single tool  in their webinar.
The recent Petya-like ransomware attack served a big blow to hundreds of banks, corporations and government offices The Acronis blog takes a closer look at this damaging worm to see what’s behind it – and offers up tips on how you can safeguard your…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…
Suggested Courses
Course of the Month8 days, 1 hour left to enroll

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question