Solved

Trojan removal "downloader.keenval.O"

Posted on 2004-10-05
3
624 Views
Last Modified: 2010-04-11
OS: Windows ME

AVG anti-virus has identified "downloader.keenval.O" as being present on one of my co-worker's home machines, but will not remove it.

Apparently she picked it up from Kazaa....this is a new variation of the popular trojan, and there is little documentation on it.

AdAware/S&D Spybot don't even see it.

Sorry for those of you looking for cheap/cheesy points.  This one requires real work...I already Googled it.

All I can find are posts from people looking to get rid of it.  I have an email into GrisSoft, but have not heard back from them.

Oh yeah...just in case any Lounge Lizards see this post...fdisk and format are NOT an option.

 

0
Comment
Question by:HeadIdiot
3 Comments
 
LVL 65

Accepted Solution

by:
SheharyaarSaahil earned 175 total points
ID: 12232309
>> AVG anti-virus has identified "downloader.keenval.O" as being present on one of my co-worker's home machines, but will not remove it.

AVG does such things..... when the infected files are being in used or u dont have permissions,,,, but the OS here is WinME,,, it cannot be a permission problem coz no NTFS drive !!

So the first case... files are in use... and to cure it, u can try running AVG in safemode,,, and remember to disabe ur system restore before cleaning the system !!

Also consider running Disk Cleanup on ur hard drive to delete all temp and temp internet files !!
reboot back in normal mode to check if any progress or not ??
0
 
LVL 4

Author Comment

by:HeadIdiot
ID: 12232498
I'll hve her check it and will post again tomorrow.
Thanks.
0
 
LVL 2

Expert Comment

by:visualcoat
ID: 12236740
go to www.avast.com and download a copy of there home eddition AV. Avast AV software alows you to do a scan before boot-up which can clean infected active files. You might have to run the scan 2 time but it will most likely clean your trojan.

http://www.avast.com/eng/down_home.html
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On Beyond Tools A conversation I recently had with the DevOps manager of a major online retailer really made me think about DevOps monitoring tools (https://www.onpage.com/devops-incident-management-tool/). The manager and I discussed how sever…
This article outlines the process to identify and resolve account lockout in an Active Directory environment.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question