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Configuring Netop Cayman 3346 for Bellsouth DSL

Posted on 2004-10-05
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Last Modified: 2012-08-14
Have an enterprise version of Netopia Cayman 3346 v8.3.3.r0  router with Bellsouth DSL.   It's not an active line, but it is a backup connection in case our T1 line goes down.  I connect my computer directly to one of 4 of its ethernet ports and telnetting to configure it.  It connected to the internet before I tried configuring it for VPN.  Well, I've tried to get it back to original configuration and still unable to make an internet connection, although I managed to get it to succesfully connect at one point after that.  Then I tried configuring it for remote access and now can't connect again.  I've reviewed the settings a hundred times and it's exactly as I configured it when I once connected to the internet.  What else am I overlooking?   It's set for PPPoe Encapsulation, PaP athentication.  I've verified with Bellsouth that the local wan ip and dns addresses are correct.  I've tried connecting w/o hard coding the dns addresses.  Please advise.

Thank you
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Question by:nelson97
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Author Comment

by:nelson97
ID: 12234044
I also wanted to add that the router has a solid DSL sync light as well as the port I'm using.  And has been rebooted numerous times.
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Expert Comment

by:public
ID: 12234945
What does the router log say?
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Author Comment

by:nelson97
ID: 12238801
Here's today's log:

9:12  PPP-1 DOWN: NO ANSWER
9:12  LAST MESSAGE REPEATED 2 TIMES
9:12  PPP-2 DOWN: PROFILE IN USE
9:12  PPPOE: PADI SENT
9:11  LAST MESSAGE REPEATED 1 TIMES
9:11  PPP-2 DOWN: PROFILE IN USE
9:11  PPPOE: PADI SENT
9:11  PPPOE:PADI SENT
9:10  PPPOE:DISCOVERY STATE STARTED
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Expert Comment

by:public
ID: 12242912
9:11  PPPOE: PADI SENT
9:11  PPPOE:PADI SENT

no answer to padi means broken atm circuit from the dslam to the isp. Nothing for you to fix, unless you have the atm parameters are misconfigured. BS I think uses 8/35 unlike most others with 0/35 vpi/vci.
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Author Comment

by:nelson97
ID: 12417859
The problem has been resolved.  It was something on Bellsouth's end.  After much pressing, they finally did a line/port reset which they called a provision.  
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