Need HELP with DVD-RW drives (2)!!!

Ok. So I have a new comp and everthing seems to be fine except for the fact that both my dvd-rw drives (philips and lg) are being recognized as standard cdroms and when I try to use DVD-X-Copy-Xpress to backup some of my dvd's it says to use drive selector. When I click on drive selector and then the drop down menu, no drives are there. Anyone know how to help me? They are definitely plugged in because they are in bios and in my computer. ALSO!!!! DOES ANYONE KNOW HOW TO REARRANGE DRIVES TO MAKE MY TWO DVD DRIVES GO FROM I and J to D and E????
chuck11001Asked:
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tapkepConnect With a Mentor Commented:
to change drive letter - right click on "my computer" -> manage -> go to "disk management". right click on DVD drive, choose "assign drive letter".
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tapkepCommented:
Have you tried to connect only one DVD-RW drive?
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chuck11001Author Commented:
ok but what about why the dvd drive says its cdrom?
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tapkepCommented:
Look at http://support.microsoft.com/default.aspx?scid=kb;EN-US;q314060 , it describes problem similar to yours.

Also, have you properly connected the cable? If it is 80 wire cable, blue end should connect to motherboard, black - to master drive.
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crazijoeCommented:
Do the drives work if you put a standard CD in them?
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katacombzCommented:
Chuck,

check the jumper settings on the drive and set them to master\slave instead of cable select. or atleast check for this situation.

I know this sounds odd but i had an issue with a LG dvd +\- drive a while back that had some erratic behavour, where the drive would intermittently not even be picked up by windows and when it was seen by windows it ws not correct and would not write.
I changed it from cable select to master and the issue went away.
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Iggy79Commented:
What OS are you using and what service pack?  If you are running Win XP SP2 then that might be your problem.  SP2 is messing up DVD Writers all over the place.  I would also try not using DVD-X-Copy-Xpress I personally use DVD Decrypter and DVD Shrink.  It gives you a lot more control over exactly what you get as far as compression rate and stuff like that.  

You can get DVD Decrypter here http://www.dvddecrypter.com/

And DVD Shrink you can get here http://www.dvdshrink.org/what.html

After trying those let me know if your drive shows up?


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Iggy79Commented:
I know that you fixed your drive letter problem but that was an additional question to the main problem.  Did you ever fix your DVD writing problem?  A lot of people worked hard to give you good answers for the main question and it's not to cool to blow them off.  If you ask a 2-part question then you need to get a 2-part answer and award a 2-part reward for that answer.

Iggy79
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chuck11001Author Commented:
well how do you give a 2 part reward? I found out how to fix the dvd write problem myself and it wasn't because of what anyone said.
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tapkepCommented:
Below comments, there is link "Split" - you should use it instead of "accept" at the comment field. This way you can choose primary answer and divide points between accepted and assisted answers.
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chuck11001Author Commented:
ok. thanks for telling me.
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tapkepCommented:
BTW, what actually was the problem with DVD writers? :)
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chuck11001Author Commented:
i don't know but when i reinstalled a different copy of dvdxcopy xpress, it installed dvd burning drivers and it worked.
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Iggy79Commented:
Just as a good note to let everyone know.  When you ask a question it is always a good idea to let everyone know what your resolution for the original problem is.  These tickets are referenced later on in the KB and the more info the end user can give us in the ticket will help others that might have the same or similar problem later on.
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