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  • Status: Solved
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R5 user is not promped when deleting from the Sent View

R5 user is not prompted "You are about to delete the selected document(s) from the Sent View. This action will delete the selected document(s) from all folders they belong to". Etc..
Problem just started happening. The steps I have already completed:

Repaired corrupted view
Replaced R5 Design
Reinstalled Lotus Notes

Any help would be greatly appreciated!
cj sling
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cjsling
Asked:
cjsling
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2 Solutions
 
Bozzie4Commented:
Look in his user preferences :

Open mail, choose Tools/Preferences, and see what it says there for "Deletions"

cheers,

Tom
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cjslingAuthor Commented:
I have checked the prefrences throughly and found nothting related to deleting from the Sent View.
Under the "trash" is always during database close

Let me know if there is something specific I have missed.

Thank for your response.
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cjslingAuthor Commented:
Tom,
I just wanted to add, I check the pref under mail and there is no setting for deletions.

Thanks
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madheeswarCommented:
refresh/replace the design.
And compact the database.
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Bozzie4Commented:
It's a notes.ini setting.

Look in the user's notes.ini for:
DeleteFromSent

Delete this line, or set it to 0
(DeleteFromSent=0)

cheers,

Tom
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Bozzie4Commented:
To clarify : this is set (in R5) permanently by the script in QueryDocumentDelete.  I can't remember a way to set it back through the user interface, so you'll just have to change it manually.

cheers,

Tom
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cjslingAuthor Commented:
I am unable to locate that line. I also checked my notes.ini and unable to locate.
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p_parthaCommented:
Add a line in the notes.ini with
DeleteFromSent=0

and also check the database script event (query document delete to see whether there are any changes)

Partha
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cjslingAuthor Commented:
Partha, Is that something that needs to check on the server?  I am not farmilar with checking queries.
Thanks again for the help.
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p_parthaCommented:
Did u add the line in the notes.ini with DeleteFromSent=0

Partha
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cjslingAuthor Commented:
Not yet. Waiting for user call back. Thanks and I will let you know.
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cjslingAuthor Commented:
I added line to notes.ini but it did not work.
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p_parthaCommented:
Can u open the user's inbox. If yes then go to designer, open his/her inbox, click on resources--> other--> database script, see whether there is anything in querydocumentdelete, if nothing is there, then refresh the design with the template you have

Partha
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cjslingAuthor Commented:
I open user's mail file in my lotus notes, opened designer, went to the querydocumentdelete, not much was there (compared to mine) so I refreshed design with my local template and no luck.
I rechecked and there was still not much in the querydocumentdelete.
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Bozzie4Commented:
Then see if the querydocumentdelete is not marked as "Prohibit refresh design to modify".  

Tom
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cjslingAuthor Commented:
I will be unable to check this until Monday. Thanks
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cjslingAuthor Commented:
I was unable to find the setting "Prohibit refresh ....."
Can you direct me?

cj
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Bozzie4Commented:
It's in the design view for the database resources (where the elements are listed, do not open the Database script), see if the Database script has the Prohibit refresh design... is active.
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cjslingAuthor Commented:
Yes it is checked to Prohibit.
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