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As an Administrator, I don't have permission to open a folder in Exchange. I need to!

Posted on 2004-10-06
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Last Modified: 2010-04-14
I need to copy the inbox folder in Exchange from one user to another.

Signed in as administrator, from M:\...\MBX\     I can open user1 file which contains user1's other email folders (inbox, outbox, sent items etc.), but when I try to open user2's folder, I get the following error message:

"M:\...\BBX\user2 is not accessable. Access denied

Right click on user2 folder>properties>security tab and you get the following message:

"You do not have permission to view or edit the current permission setings for user2, but you can change auditing settings"

Press OK, then the only thing enabled in the security tab is the 'Advance' button. Press that and you are presented with another two tabs, permissions and auditing. Everything within these two tabs is greyed out.

User1's file when right clicked>properties>security has Administrator etc listed. This also contains another tab, web sharing. I've looked at the accounts of the two users for any differences when set up, and can't find any. Is the problem from when Outlook set up the account on the the client (user2's) computer?

Any solutions to allow me to open the two folders to do the copy and paste will be much appreciated. Thanks
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Question by:IvanHowarth
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GlenmoranUK earned 500 total points
ID: 12238337
I think I know what you mean...

Exchange 2000 denies administrators access to these files to prevent them viewing other users e-mail.  There is a work around that we use here for trouble shooting mailboxes:

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q262/0/54.asp&NoWebContent=1

I also find it safer to logon to the 1st users mailbox in outlook and export the inbox to a pst file.  Then logon to the 2nd users mailbox and import the data.  I am never confident messing around in explorer!

Hope this helps

G
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Author Comment

by:IvanHowarth
ID: 12240902
Thanks, I'll just try this out. Why does though, in my case, some folders have permission, some not?
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Expert Comment

by:GlenmoranUK
ID: 12246245
That is a good question..  Unless the users have allowed you delegate access themselves in Outlook.

G
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