Solved

Stop error OX0000008E

Posted on 2004-10-06
13
3,496 Views
Last Modified: 2008-01-09
I have a machine with Penti 4 and 512 ram.  It is an HP-E-PC and every few hours it has a Stop error 0X0000008E on the blue screen of death and it has to be rebooted.  No new hardware or software has been added.  There is no information in Event Viewer and all the diags have been run.  The hard drive has been taken out and put in a new system and it still has this issue.  Any assistance you could offer would be great.  
0
Comment
Question by:regsamp
  • 5
  • 5
  • 2
13 Comments
 
LVL 2

Expert Comment

by:dev8
ID: 12241845
0
 
LVL 2

Expert Comment

by:dev8
ID: 12241867
You can also refer to this past EE posting:

http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20966853.html

//j
0
 
LVL 6

Expert Comment

by:davexnet
ID: 12242554
When you say:
"The hard drive has been taken out and put in a new system and it still has this issue."

What still has the issue?  The old PC, or the 2nd PC with the old harddrive ?

If it's the latter, check the drive using the HD manufacturers diagnostic tool.
I've seen certain SMART parameters flip that caused this error.

Dave
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 

Author Comment

by:regsamp
ID: 12242604
The 2nd PC with the new hard drive has the same issue.  The machine has the latest service pack and updates.  
0
 
LVL 6

Expert Comment

by:davexnet
ID: 12242628
As I mentioned,  go to the website of the harddrive manufacturer and dwonload and
run theor diagnostic program to see if the HD has any errors, or SMART parameters
that are out of whack.

Dave
0
 

Author Comment

by:regsamp
ID: 12242742
The drive has no errors according to the results.
0
 
LVL 6

Expert Comment

by:davexnet
ID: 12242767
In that case you'll need to provide more info, the STOP parameters,
and any messages in the event log.

Dave
0
 

Author Comment

by:regsamp
ID: 12242831
As I mentioned, there are no messages in the event log and the parameters are *** STOP: 0x0000008E (0xC0000005, 0x804E6E5E, 0xF2611B20, 0x00000000)
0
 
LVL 6

Accepted Solution

by:
davexnet earned 500 total points
ID: 12243397
According to http://msdn.microsoft.com/library/default.asp?url=/library/en-us/ddtools/hh/ddtools/BCCodes_12795dee-19a9-4461-a135-bbb882b81455.xml.asp

The c0000005 indicates access violation, some program tried to write or read to
either an invalid address or storage that didn't belong to it.
And the second parameter 0x804e6e5e indicates the address of the code that was running
that attempted this bad access.  Might be a driver.
You're probably going to have to review the dump to get any further.
The dumpchk utility and/or the windows debugger may help.

WHen you get the blue screen does it mention a program or driver name?
Sometimes it does.

Dave
0
 

Author Comment

by:regsamp
ID: 12247323
No there is no program or driver name on the blue screen.  I know there is a hotfix from Microsoft but I am trying to avoid contacting MS support.  
0
 
LVL 6

Expert Comment

by:davexnet
ID: 12250914
Which hotfix are you referring to?

Dave
0
 

Author Comment

by:regsamp
ID: 12483198
The machine has been replaced and the user is not having any issue related to this.  Thank you.
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now