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Can not set default printer to a local printer

Posted on 2004-10-06
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Last Modified: 2013-12-28
Windows NT 4.0 workstation SP6a with all patches and rollups.
I logged on with administrative rights and installed a local printer and set it as default. I then added permissions for a group called picking with full control over that printer in the printer properties. This is the only printer on that workstation.

Logging on as a member of the picking group, the printer is there but it can not be set as default. If I double click on the printer to open the queue box, the option to Set as Default is greyed out.

The printer name is 7 letters long and there are no spaces anywhere.

I tried to add to the registry ( KB 156212) but the user does not have permission to edit the registery.

The user only is a memeber of the local users group via group membership.

Trying to add the user to the local Power Users group did nothing, and adding the user to the local administrators group had an adverse effect in that nothing including control panel and task manager were accessable.

The workstation is part of an Windows 2003 AD domain in 2000 Native mode. It was previously a part of a Netware domain that has been retired and replaced by the AD domain.

Any information of how to fix this is appreciated. A new program is going into production Monday and it goes to the default printer, which if not found errors.
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Question by:jst3751
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3 Comments
 
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by:hehewithbrackets
hehewithbrackets earned 500 total points
ID: 12244050
Based on your description, it looks like the printer problem just may be a symptom of a bigger issue.  Once you find the real problem, the printer issue may resolve itself.  Logging on using a local user account with admin rights and not being able to access anything is a serious problem.

Are you sure this is a clean system?
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by:
hehewithbrackets earned 500 total points
ID: 12244055
Perhaps the profile for the local users account you were using is corrupt.  Have you tried to delete it and recreate a new one?
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by:jst3751
ID: 12245947
Yes, it is a clean system in that there are no virus, adware, spyware or hack issues. Also, logging on as a user with administrative rights has no problems.

I created an new test user on the domain coping the existing user with the problem so that all group memberships and permissions were the same.

I then logged on as the new user and was able to set a default printer fine as expected.

Therefore, it does appear to be isolated to the profile of this one user.

For other reasons as well, we will begin using a new user for this paticular work stations that are only used for warehouse workers to print labels and such while pulling orders.
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