Solved

Cannot find C:\WINNT\command.com ERROR

Posted on 2004-10-06
7
563 Views
Last Modified: 2008-03-04
when I boot up the system comes up with the normal load
operations, but as it said "loading personal settings", a bonk sound came
up in the background, and then a black screen showed up and said: "Cannot
find C:\WINNT\command.com...check spelling, etc."  Trying to click on the X
just gave me more bonk sounds.

I did a CTRL-ALT-DEL and got the task manager, and browsed for command.com,
which I finally found in the SYSTEM32 folder.  Even so, nothing happened
with it either.  So I ended the task, and then Windows came up, but none of
the startup programs came in, and the entire task tray on the right is
empty except for the date.

This is an upgrade version of XP from 2000.

Any idea's what might be going on???

This is a client's computer and the above is an Email
 from him. Ever since the upgrade he has had nothing but problems. XP is wearing thin on him and I need to fix these issues ASAP. Every Hotfix or patch for 3rd party software or app, generates a new problem.

Please help! Thanks!  
0
Comment
Question by:modvcgoa
7 Comments
 
LVL 8

Accepted Solution

by:
Huseyin1 earned 500 total points
ID: 12246103
Hi

Because I dont know anything about the error message, this is what I would do, I would boot upinto safe mode using this account and if you can see the start buttom then click it and then click on run and now type SFC /SCANNOW, this will replace any missing or currupt system files, you'll need the XP upgrade CD when doing this.

or

As you boot up keep pressing F8 again and at the menu choose 'boot from last known good configuration' option, this will attenpt to boot the PC up as it did on its last good boot up that worked.

H
0
 
LVL 10

Expert Comment

by:Longbow
ID: 12246398
To avoid problems the better is to backup/ghost everything, reinstall XP on a fresh formatted partition and reinstall everything.
Upgrades always give problems.
0
 

Expert Comment

by:Zinvob
ID: 12246606
NT does not have command.com, it has cmd.exe...
0
Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 

Expert Comment

by:Zinvob
ID: 12246621
It looks like you have some batch processes going on when starting, that are set up for Win98 and older. You need to change any command.com references to cmd.exe..

If you don't know what to do, post the batch files here, so that we could see what causes your problem.
0
 

Expert Comment

by:Zinvob
ID: 12246678
These batch files could be inside "Startup" in your start menu, or in the "HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run" or inside the same path on your "HKEY_CURRENT_USER" for that user. Or if he logs into a domain, the domain server could be running a script on the machine. This could be changed inside group policies. Normal place for this is inside the sysvol directory.

Anyway, just checked and the command.com does exist inside system32 directory if he is running XP. Even though it hogs the cpu. He should not use this anymore inside anything, and always use cmd.exe.
0
 
LVL 1

Expert Comment

by:SuperCorey
ID: 12249160
Sounds like a logon script is calling something like "command.com blah blah". Find the logon script and remove the references to command.com and just run the command by itself... for example a line may be like this:

command.com /c z:\runcommand.bat

just change this to:

z:\runcommand.bat
0
 
LVL 1

Expert Comment

by:SuperCorey
ID: 12249178
Another thing to check is the ComSpec reference for environment variables... goto control panel, system, advanced then click on Environment Variables and in the lower scrollbox check out where ComSpec is pointing to...
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Most of the time we are in fix when all of sudden our systems behave weirdly.  Such problems cost time and effort... so it's best to take some preventive actions so that we can avoid such issues or overcome such problems more easily. Preventive M…
Disclosure: Use this tutorial only when no other options helps to get Windows XP running without any problems and you don't want to format the drive. The back up of the data is the responsible of the user, however there is a description of how t…
This Micro Tutorial demonstrates using Microsoft Excel pivot tables, how to reverse engineer competitors' marketing strategies through backlinks.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now