We are having a little problem with Exchange Server 2000 on Windows Server 2000 where the sotre is nearing the 16GB limit. We have got all users to delete all unwanted emails, and even copied some to PST files. We then set a mailbox limit to 100mb per person. If you go through the list of mailboxes, and add everyone up, it comes to around 10GB, however, the size of the priv.edb is still nearing 16GB. We have also run both an online and offline defrag on the store, but it is still near 16GB. Do we have to run the cleanup agent to remove the emails yet again? If so, can this be one in working hours? Also, if we run the cleanup agent on the mailboxes, will we then have to do another offline defrag?
Thanks a lot,