Solved

Citrix Losing Mail settings

Posted on 2004-10-07
2
434 Views
Last Modified: 2010-04-19
I have a user that keeps losing their mail settings and their networked map drives. This user is on Windows XP pro and I am wondering if the policy is conflicting somewhere.  We are using roaming profiles which are stored on another server.  Does anybody know where the actual mail account settings are stored? Any help would be greatly appreciated. Thanks in advance.
0
Comment
Question by:rolltide_bama
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 
LVL 13

Accepted Solution

by:
seb_acker earned 500 total points
ID: 12249472
Hello !
the mail accounts should be located on the profile.
IF i'm not too tired, i think i can say you will find the outlook profiles under HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging SubSystem\Profiles.
Have you looked if the users profiles are taken from the roaming location ? Perhaps you have a network problem when your users logs on ?

If your messaging accounts are created by launching an prf file (office profile file, created by office ressource kit), you should take care not to launch it when it was already launched for this user. Typically, you do this in the usrlogn script on the citrx server (usrlogn1.cmd) :

Example from my script :

Rem Recuperation de la valeur de la cle "DefaultProfile" pour la messagerie OUTLOOK
      ACRegL %TEMP%\MyKey.Cmd PATHDOC "HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging SubSystem\Profiles" "DefaultProfile" " "
      If ErrorLevel 1 Goto majoutlook
      

Rem Initilisation de la variable d'environnement PATHDOC
      call %TEMP%\MyKey.cmd
      del %TEMp%\Mykey.cmd

Rem Test de correspondance avec OutlookXPTS
      if /i "%PATHDOC%"=="OutlookXPTS" goto FIN
      goto FIN

:majoutlook
start c:\exploit\outlookxpts.prf
0
 
LVL 13

Expert Comment

by:seb_acker
ID: 12411741
Hello. thanks for the points.
What was exactly your problem, finally ?
0

Featured Post

Enroll in May's Course of the Month

May’s Course of the Month is now available! Experts Exchange’s Premium Members and Team Accounts have access to a complimentary course each month as part of their membership—an extra way to increase training and boost professional development.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Email missing from Outlook but still on Exchange server 6 107
Dentrix G4 1 104
MS Endpoint Protection 2 105
AD account Auto logoff 1 58
Setting up a Microsoft WSUS update system is free relatively speaking if you have hard disk space and processor capacity.   However, WSUS can be a blessing and a curse. For example, there is nothing worse than approving updates and they just have…
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question